Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dakota Kuykendall

Katy,TX

Summary

Manager focused on promoting employee motivation and keeping department operations aligned with goals by utilizing a positive and proactive management style. Encouraging with employees to enhance moral and team collaboration. Excellent relationship-builder with great communication, time management, and multitasking skills focused on boosting overall business success.

Overview

12
12
years of professional experience

Work History

Sr Hospital Manager

VEG: ER for Pets
08.2024 - Current
  • Establish and maintain effective communication amongst multiple leadership teams to promote increased efficiency, patient care, & overall customer service.
  • Spearhead community outreach initiatives aimed at increasing public awareness of hospital services and promoting a positive image of VEG: ER for Pets.
  • Increase efficiency in hospital operations by streamlining processes and implementing best practices in management techniques.
  • Implement continuous improvement initiatives that reduced operational costs while maintaining high standards of care.
  • Collaborate with Senior Hospital Director to continuously improve our standard of medicine that results in improved patient outcomes & customer satisfaction.
  • Partner with Nursing Managers at each location to increase efficiency of the hospital flow & improve the execution of values set by the company standards.
  • Developed & coached employees into leadership positions.
  • Trained multiple newly hired Hospital Managers for multiple markets within the company.

Hospital Manager

VEG: ER for Pets
05.2023 - Current
  • Evaluate employee performance regularly, providing constructive feedback to support growth and skill development.
  • Review work procedures and operational problems to determine ways to improve service, performance and safety.
  • Evaluate patient care and initiate procedural changes partnered with the leadership team for increased benefit.
  • Organize and direct worker training programs to resolve personnel problems, hire new staff and evaluate employee performance.
  • Monitor expenses to suggest cost-effective alternatives & align with budgeted monthly targets.
  • Manage budgets and financial resources, ensuring optimal allocation of funds for necessary equipment, staffing, and supplies.
  • Promote a culture of excellence among hospital staff.
  • Develop and maintain a safe environment for patients, visitors, and staff through regular inspections of hospital facilities.
  • Develop strong relationships with local rDVMs & community partners to promote collaboration.

Store Manager

H&M Hennes & Mauritz
09.2021 - 04.2023
  • Develops plans in partnership with Area Controller to maximize Sales & Profit KPIs for a $9.5 million store
  • Supervise leadership team on recruitment, training plans, development, and succession planning
  • Maintain regular and clear communication with store leadership and store team to streamline store vision and goals
  • Analyze sales trends to allocate hours necessary for efficient client service and commerciality
  • Oversees store maintenance and product level to provide client with the best experience
  • Provides and administers annual performance reviews and follow up for store team
  • Creates an environment of feedback and growth with team to build trust and find personal focuses

Department Manager

H&M Hennes & Mauritz
03.2019 - 09.2021
  • Utilized ROTD best practices to provide accurate talent for store
  • Multi Tasked and Delegated with daily teams to guarantee best practices of store operations, sales, and visual impact
  • Coached and educated team on garment placement, care, and representation to provide excellent customer experience
  • Continuously provided feedback to associates and peers to strengthen open-minded brand culture
  • Created strong partnerships with Department Visual Merchandisers and Department Associates to align department with brand standards
  • Appointed by Store Manager to secure all planning and follow up are maintained in their absence
  • Focused on Sales & Profit KPIs and created routines to improve sales
  • Created team schedules to reflect forecasted service level and effectiveness standards
  • Participated in Area Store Walks with Area Visual Manager and Area Sales Manager
  • Provided evaluation and created IDPs for upwards of 30 Department Associates
  • Led Kids, Men's, & Ladies Department.
  • Trained 3 Department Supervisors
  • Trained 3 Department Managers
  • Assisted with Recruitment for Store 705 - Lafayette, LA

Department Supervisor

H&M Hennes & Mauritz
10.2017 - 03.2019
  • Maintained and updated intraday and truck planning to provide accurate forecast of the day
  • Awarded Coach of the Quarter
  • Nominated for Coach of the Year
  • Stock Lead for Store Opening
  • Attended "Train The Trainer" for Supervisor Training Role
  • Trained a Department Supervisor
  • Attended Facilities Workshop Led by District Facility

Sales Advisor

H&M
11.2013 - 10.2017
  • Provided direct and indirect customer service
  • Trained over 30 Sales Advisors during course of 4 years
  • Supported 3 Store Openings
  • Supported 2 Designer Sets for Balmain and Alexander Wang

Education

Bachelor of Science -

Art Institute of Austin
Austin, TX

Skills

  • Motivational Leadership
  • Training and Development
  • Work Planning and Organization
  • Employee Coaching and Motivation
  • Budgeting and Forecasting
  • Goal Oriented
  • Open Minded
  • Time Management
  • Client Service

Timeline

Sr Hospital Manager

VEG: ER for Pets
08.2024 - Current

Hospital Manager

VEG: ER for Pets
05.2023 - Current

Store Manager

H&M Hennes & Mauritz
09.2021 - 04.2023

Department Manager

H&M Hennes & Mauritz
03.2019 - 09.2021

Department Supervisor

H&M Hennes & Mauritz
10.2017 - 03.2019

Sales Advisor

H&M
11.2013 - 10.2017

Bachelor of Science -

Art Institute of Austin

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