Dakota Lee

Work History

Server

Unhynged

03.2025 - Current

Implemented suggestions for menu improvements based on customer feedback, enhancing dining experience.
Developed strong relationships with regular patrons, fostering loyalty and increased sales opportunities.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.

Server

Sickies Garage

01.2025 - 03.2025

Oversaw daily operations during peak hours, ensuring compliance with health and safety standards.
Served food and beverages promptly with focused attention to customer needs.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Worked with POS system to place orders, manage bills, and handle complimentary items.

Bartender

The Sandbox Restaurant

10.2024 - 01.2025

Followed alcohol awareness procedures for preventing excessive guest intoxication.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.

Bartender

Benedict's Morning Heros

03.2024 - 07.2024

Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Server

Dennys Restaurant

03.2023 - 12.2024

Provided exceptional customer service, ensuring guest satisfaction and repeat business.
Collaborated with kitchen staff to expedite order preparation and delivery processes.
Trained new servers on menu knowledge and restaurant protocols to enhance team efficiency.
Managed multiple tables simultaneously while maintaining attention to detail in service delivery.

Bartender Supervisor

Shady's

10.2021 - 03.2023

Supervised bar operations, ensuring compliance with health and safety regulations.
Trained and mentored new bartenders on cocktail preparation and customer service excellence.
Developed and implemented standard operating procedures to enhance workflow efficiency.
Managed inventory controls, optimizing stock levels to minimize waste and maximize profitability.
Collaborated with management on promotional events to drive customer engagement and sales growth.
Resolved customer complaints effectively, maintaining high satisfaction rates within the establishment.
Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.

Bartender

Idk Bar & Grill

10.2020 - 10.2021

Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Restaurant Manager

Perkins Restaurant & Bakery

05.2013 - 10.2020

Supervised daily operations to ensure high-quality service and food standards.
Trained and mentored staff on best practices for efficient workflow and customer satisfaction.
Implemented inventory management systems to optimize stock levels and reduce waste.
Developed and executed promotional strategies to enhance customer engagement and sales growth.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.

Certified Trainer

Buffalo Wild Wings

05.2019 - 12.2019

Developed and delivered training programs on food safety and kitchen best practices.
Mentored kitchen staff to enhance skills and improve operational efficiency.
Implemented standardized procedures for meal preparation and equipment usage.
Established quality control measures to maintain high standards in food production processes.

Sales Associate

BeMobile Verizon

08.2014 - 04.2015

Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
Maintained in-depth product knowledge to assist customers in making informed purchasing decisions.
Collaborated with team members to create an engaging shopping environment, enhancing customer experience.
Processed transactions accurately using point-of-sale systems, ensuring smooth checkout operations.

Sales Associate

RadioShack

10.2013 - 07.2014

Implemented visual merchandising strategies to optimize product displays and drive sales performance.
Monitored inventory levels, assisting in restocking efforts to maintain optimal product availability.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.

Night Loader

Russ Davis Wholesale

02.2013 - 04.2013

Operated pallet jacks to load and unload materials efficiently.
Collaborated with team members to maintain optimal workflow during night shifts.
Monitored inventory levels and reported discrepancies to management promptly.
Managed timely loading of multiple trucks, coordinating schedules to meet deadlines.

Signal Support Specialist (25U)

ND National Guard

10.2011 - 10.2017

Operated and maintained communication equipment to ensure reliable signal support for operations.
Assisted in troubleshooting and repairing electronic systems to enhance operational readiness.
Developed training materials for personnel on signal operations and equipment usage.
Coordinated with team members to streamline communication processes during joint exercises.

Grocery Bagger

Hugo's Grocery

12.2011 - 05.2012

Ensured accurate bagging of groceries, maintaining product integrity and customer satisfaction.
Collaborated with team members to streamline checkout processes, improving efficiency during peak hours.
Assisted customers in locating products, enhancing overall shopping experience and service quality.
Maintained cleanliness and organization of bagging area, adhering to store safety standards.

Crew Member

Taco John's

07.2008 - 03.2013

Delivered exceptional customer service and support during peak hours.
Maintained cleanliness and organization of dining area to enhance guest experience.
Operated kitchen equipment safely and efficiently while following health guidelines.
Assisted in food preparation, ensuring quality and consistency in menu items.
Worked front counter, drive-thru and other areas.
Provided support during training of new crew members on operational procedures.
Worked well with teammates and accepted coaching from management team.

Summary

Overview

Work History

Server

Server

Bartender

Bartender

Server

Bartender Supervisor

Bartender

Restaurant Manager

Certified Trainer

Sales Associate

Sales Associate

Night Loader

Signal Support Specialist (25U)

Grocery Bagger

Crew Member

Education

Skills

Timeline

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