Organized Shipping Clerk offers 3 years background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills.
Overview
3
3
years of professional experience
Work History
Shipping Administrator
Superior Products
06.2024 - Current
Coordinated logistics for smooth import and export transactions, ensuring compliance with customs regulations and documentation requirements.
Developed comprehensive reports on shipping metrics to inform management about performance trends and areas for improvement.
Enhanced customer satisfaction with timely and accurate delivery of shipments through diligent tracking and monitoring.
Conducted regular audits of shipping activities for compliance with company policies, industry standards, and regulatory requirements.
Administered returns processing by accurately logging details into the system, coordinating refunds or replacements as needed.
Served as the primary liaison between the company and carriers, addressing any discrepancies or issues in a timely manner.
Reduced shipping costs by negotiating competitive rates with carriers and identifying optimal shipping methods for various products.
Shipping Clerk
Janus International Corporation
08.2021 - 08.2023
Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
Improved shipping efficiency by streamlining packing and labeling processes.
Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
Dispatcher
LLC Logistics
09.2022 - 06.2023
Work from home position part-time.
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.