Dakota Martinez Amezquita
Temple,GA
Summary
Organized Shipping Clerk offers 3 years background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills.
Overview
3
3
years of professional experience
Work History
Shipping Administrator
Superior Products
06.2024 - Current
- Coordinated logistics for smooth import and export transactions, ensuring compliance with customs regulations and documentation requirements.
- Developed comprehensive reports on shipping metrics to inform management about performance trends and areas for improvement.
- Enhanced customer satisfaction with timely and accurate delivery of shipments through diligent tracking and monitoring.
- Conducted regular audits of shipping activities for compliance with company policies, industry standards, and regulatory requirements.
- Administered returns processing by accurately logging details into the system, coordinating refunds or replacements as needed.
- Served as the primary liaison between the company and carriers, addressing any discrepancies or issues in a timely manner.
- Reduced shipping costs by negotiating competitive rates with carriers and identifying optimal shipping methods for various products.
Shipping Clerk
Janus International Corporation
08.2021 - 08.2023
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Improved shipping efficiency by streamlining packing and labeling processes.
- Maintained accurate inventory records, ensuring seamless order processing and shipment tracking.
- Consistently met customer satisfaction goals through diligent attention to detail and commitment to delivering high-quality service in every shipment handled.
Dispatcher
LLC Logistics
09.2022 - 06.2023
- Work from home position part-time.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Education
No Degree - Accounting
West Georgia Technical College
Carrollton06-2019
High School Diploma -
Bowdon High School
Bowdon, GA05-2019
Skills
- Warehouse operations
- Transportation planning
- International shipping
- Shipping coordination
- Schedule planning
- Positive attitude
- Teamwork
- Problem-solving
- Multitasking
- Reliability
- Excellent communication
- Email and phone communication
Languages
Spanish
Timeline
Shipping Administrator
Superior Products
06.2024 - Current
Dispatcher
LLC Logistics
09.2022 - 06.2023
Shipping Clerk
Janus International Corporation
08.2021 - 08.2023
No Degree - Accounting
West Georgia Technical College
High School Diploma -
Bowdon High School
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