Dakota Moore
Lehigh Acres,FL
Summary
Motivated Team Leader possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Lead
Walmart
Lehigh Acres, FL
02.2023 - Current
- I worked as an associate for 4 months in the cooler before higher ups came to me wanting to promote me because they think I could succeed in another part of the store
- My job duties include;
- Unloading trucks from both sides of the store
- Separating merchandise that comes off the truck
- Making sure high cost items are accounted for
- Making sure my associates under me are following protocols and rules on the sales floor and in both back rooms
- Taking care of claims at the end of the night
- Making a plan and calculating hours of what we can accomplish in what time we have
- Using a hand held to scan in items that come off General Merchandise and Grocery Trucks.
Assistant Store Manager
Handy Food Stores
Florida
09.2021 - Current
- My job includes managing money, counting cigarettes, doing inventory, and counting lottery
- I also send in sales and purchases numbers every Sunday we also have a deli in our store as well, which I've been totally trained on
- Currently trying to find another job because of the pay
- Used hand held device to scan in various vendors
- Served as Assistant Manager for months
- Counted cash drawers and coordinated change orders for employees
- Answered questions from client, patrons, guests and customer over the phone, email, and in person
- Opened and closed store
- Met 80 % of sales targets
Sales Associate
7-Eleven
United States
09.2020 - 10.2021
- My position at this job was a sales associate
- I worked the day shift handling customers and stocking
- Each day I would mark off tasks that needed to be done
- I would ensure the hot case was filled and customers were taken care of as well
- After about 3 months I started doing overnight shifts, where we were open 24 hours
- I would work alone most nights
- Sometimes I would offer to do a double when people would call off making my role very important to the store considering I had open availability.
Team Lead
Taco Bell
Fort Myers, FL
09.2020 - 05.2021
- My position at this job was Team Lead
- I was training at my own pace to become a manager
- My duties include juggling multiple tasks at once and following a daily routine
- I multitask in the drive-thru by taking orders, making drinks, and cashing out at the same time
- We won CORE at our store about a month or so before and it was me and 2 other people
- The only person in the drive-thru was me
- We got an amazing score and I got high praise for that.
Crew Member/Crew Leader
McDonald's
North Fort Myers, FL
01.2018 - 01.2020
- Working at McDonald's I was mostly working the drive-through taking orders because I was pregnant at the time
- I was the fastest drive-through order taker at the Merchants crossing store
- I worked there for almost 2 years
- While working, I maintained a positive relationship with my coworkers, always stuck together as a team
- Made my way up to management, but unfortunately, I moved to another area and started broadening my horizons.
Manager in Training
Taco Bell
North Fort Myers, FL
01.2017 - 01.2018
- While working at Taco Bell training for management, I had many responsibilities
- Customer service comes a long way and I give everyone the smile they deserve when they walk through the door
- Mostly at Taco Bell I prepped, made, and served the food
- I took orders and answered the phone accordingly
- No matter what I was doing, I always greeted every customer with an inviting smile
- I also managed the schedule.
Crew Member
Taco Bell
Sarasota, FL
01.2015 - 01.2016
- I worked for Taco Bell for about 6 to 7 months while up un Sarasota, FL
- If was my first restaurant job
- I excelled beyond I imagined
- Went all the way up without any hassle and I learned everything fast and effectively
- Maintained a positive relationship with coworkers
- Answered and made phone calls
- Answered customer questions
- Greeted and served customers
- Worked well in a fast-paced, high pressure environment
Retail Sales Associate
Kohl's
Cape Coral, FL
09.2014 - 01.2015
- Kohls was actually my first job
- I was a cashier at kohls
- I learned POS system here as well as time management and cash handling
- I did not work there very long due to location circumstances.
Education
High school diploma or GED - Psychology
Ida S. Baker High School
Skills
- Recruiting
- Food Preparation
- Kitchen Experience
- Food Service
- Cooking
- Food Handling
- Meal Preparation
- Food Production
- Merchandising
- Cleaning Experience
- Laundry
- Cash Handling
- Caregiving
- Retail Sales
- Kitchen Management Experience
- Food Safety
- Microsoft Word
- Cashiering
- Culinary Experience
- Home Care
- Shift Management
- Serving Experience
- Restaurant Experience
- POS
- Inventory Control
- Assistant Manager Experience
- Microsoft Office
- Schedule Management
- Workplace Safety
- Coaching and Mentoring
- Employee engagement
- Diversity and Inclusion
- Product Management
- Performance Improvement
Certification
Food Handler Certification
Awards
Take Stock In Children Scholarship, 09/01/16, While in High School, I signed up for a free 4 years of college from the Take Stock In Children Scholarship. 5 children had to write an essay on why they believed they should win the scholarship. I wrote about my time being a foster child and out of 5 children I was one to win 4 years at FGCU College. Due to moving circumstances, I wasn't able to use the scholarship but it's a great accomplishment that I am beyond proud of.
References
References available upon request.
Timeline
Team Lead
Walmart
02.2023 - Current
Assistant Store Manager
Handy Food Stores
09.2021 - Current
Sales Associate
7-Eleven
09.2020 - 10.2021
Team Lead
Taco Bell
09.2020 - 05.2021
Crew Member/Crew Leader
McDonald's
01.2018 - 01.2020
Manager in Training
Taco Bell
01.2017 - 01.2018
Crew Member
Taco Bell
01.2015 - 01.2016
Retail Sales Associate
Kohl's
09.2014 - 01.2015
High school diploma or GED - Psychology
Ida S. Baker High School