Senior Executive Assistant with over 15 years of experience in administration and information management. Expertise in record tracking and human resources, complemented by strong research and analytical skills. Proven ability to manage multiple tasks efficiently while fostering relationships with management and strategic partners. Delivers effective solutions that enhance company growth and meet performance targets.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Executive Assistant - Contractor
U.S. Department of Transportation, Office of the Secretary
01.2023 - Current
Provided leadership and direction over the day-to-day operations team. Managed and coordinated department projects. Served as a key point of contact, handling each project from initiation to completion.
Serves as the primary point of contact for the Secretary and Deputy Secretary. Greet clients, visitors, White House staff, Governors, Congressional staff, Peers, notifying senior officials of their arrival, and security with a list of visitors for screening. Manage all incoming calls on a multi-line telephone system, determining nature of business, exercising exceptional tact, diplomacy, and keen judgment. Proactively coordinates coverage of office telephone and reception as needed. Maintain and monitor the front office area so that non-S1 or S2 employees are not permitted into the Secretaries area without proper badging.
Independently, perform a wide range of administrative task, technical and non-technical work to support the operations team on planning, coordinating, and tracking office priorities. Utilizes Microsoft Teams as a work-tracking system to assign and/or coordinate office assignments, monitor action items, and deadlines. Develop solutions to problems or issues, explain decision, conclusions, findings and make recommendations to senior management. Serve as a point of contact for end-to-end escorting internal and external visitor for meeting with the Secretary and Deputy Secretary. Build and maintain effective relationship with upper management. Comfortable meeting and engaging with new people exhibiting a warm and professional demeanor.
Manage the gift management program with the administrative operations team for the Secretary and Deputy Secretary. Research and compiles information on excel spreadsheet, provide guidance to staff members and maintain control recordkeeping process via SharePoint to ensure a record of receipt and disposition of gifts given and received by the Secretary and Deputy Secretary while ensuring the level of Reception and Representation (R&R) fund in coordination with budget and counsel point contacts. Review and research for accuracy, necessity, and conformance are in conjunction with the Departmental policies, regulations, and procedures.
Serve as travel expert for the Secretary, Deputy Secretary, and their team. Prepare and submit travel expense reports both Domestic and Internationally, accurately prepare travel orders and travel vouchers for travelers in E2 Travel Solutions system for the senior leadership approval. Work closely communicating with the Secretary's scheduling team on trip logistics to ensure travel requirements and lodging accommodations are met in support of the mission, provide cost comparison by researching on GSA City Pair Program (CPP) site for flights that is outside of the DOT travel and guidelines, monitor/analyze expense, reconcile purchase to each project budget, track IT budget, and inform any variances. Assess travel procedures and make improvement recommendations as needed.
Senior Executive Assistant – Capital Delivery
AMTRAK Corporation
01.2022 - 01.2023
Provided leadership and direction over the day-to-day operations team. Managed and coordinated department projects. Served as a key point of contact, handling each project from initiation to completion.
Executed various administrative tasks, including travel arrangement (Domestic & International), scheduling, submission of expense reports, and other correspondence for Finance Team and senior leadership. Support includes hotel, airline, and local and international transportation arrangements and reservations, preparation of pre-departure itineraries, reflecting all travel lodging, coordinating the trip with other principles with whom the Executive Vice President will be traveling or meeting.
Managed multiple human resources functions; Perform onboarding with new hires, such as verify I9, upload pictures for badge process, and provide direct support with computer assets.
Managed department Org charts, track changes and updates being requested from upper management in the EIP (Employment Information Portal) database.
Served as the executive key point person by coordinating sector-related Business Units and other facets of the company.
Controlled conference room availability, video conferences, building access, and office supplies
Accurately tracked, prepared and created spreadsheets to reconcile invoices and purchase orders against monthly accounts payable reports, resolving discrepancies in the Ariba financial database system.
Provided general office duties such as receive and screen visitors, telephone calls, sending/receiving fax, filing, copying, binding, and incoming and outgoing UPS/FedEx labels.
Interacted and establishes networking relationships with outside customers/high-level executives/executive assistants in a professional manner
Senior Executive Assistant
PARSONS CORPORATION
01.2018 - 01.2022
Administered administrative support to Executive Vice President’s and act as Facility liaison to provide various clerical duties such as managing all employees, moves/adds/changes in ARCHIBUS. Monitors work orders request expeditiously and bring them to satisfactory conclusion.
Screened and answered telephones, as well as directed inquiries to the Executive Vice President’s office as appropriate.
Greeted visitors to the Executive Vice President’s office and handle routine inquiries independently.
Accurately maintained and coordinated executive calendars to ensure that required meetings and other executive activities do not conflict.
At the direction of Executive Vice President, creates, edits and assembles slides for Monthly Meeting Reports (MMR) presentations and provides assistance with collecting and effectively PowerPoint slides and effectively uploading them to Salesforce for high -level review before presenting.
Served as front office liaison to support with meetings and event planning as related to business and Holiday events.
Program Administrative Management Specialist – Contractor
DEPARTMENT OF DEFENSE - F-35 JOINT PROGRAM OFFICE (JPO)
01.2015 - 01.2018
Provide administrative program management functions to procure, render operational, and provide life-cycle support of the F-35 Lightning aircraft weapon system onsite. Create and maintain Integrated Project Team (IPT) documentation. Provide support for security management, meetings, resource tracking, correspondence, and administrative functions.
Allocated tools, equipment, resources, and information to IPTs.
Served as liaison between F-35 JPO Operations and IPTs on logistics, maintenance, security, and clearance issues.
Independently provide logistical support for meetings and work groups, including scheduling and procuring sites, drafting agendas and rosters, preparing and distributing materials, processing equipment management requests, coordinating security, and reporting results.
Program Analyst/Administration – Contractor
U.S. GENERAL SERVICES ADMINISTRATION (GSA)
01.2011 - 01.2015
Managed, maintained, and routed the files records tracking system. Organized and updated data for the Unliquidated Obligations (ULO) database, GSA's core financial system (Pegasys), Enterprise Acquisition Solution Integrated (EASI), and Google. Archived and disposed records according to federal government rules and regulations.
Drafted, reviewed, and managed government contracts and agreements, creating scope of work (SOWs) documents and analyzing critical financial data against project budgets and completion schedules to ensure invoice accuracy.
Handled credit card purchases and ensured invoices were paid promptly, monitoring obligations and expenditure of funds and processing requests for funds through the budget team.
Used the Pegasys system to create, monitor, and reconcile credit card logs and ULO audit items, such as outstanding balance and recent vendor activity for payment history.
Used EASI to process and route signed 49 Packaging, Independent Government Estimates (IGEs), and Scope of Work (SOW) documents.
Identified and customized required procurement packages for project managers.
Served as subject matter expert for the Electronic Time and Attendance System (ETAMS).
Secretary III, Contractor
U.S. GENERAL SERVICES ADMINISTRATION (GSA)
01.2009 - 01.2011
Capably performed an extensive blend of administrative services and secretarial duties, including office management and support functions.
Prepared meeting, conference itineraries and correspondence, complying with governmental formatting policies.
Coordinated senior leadership calendars and communicated with management to synchronize schedules.
Organized key facets of meetings and events and managed transportation and schedules.
Attended meetings and accurately recorded, prepared, and efficiently distributed minutes and reports.
Handled incoming communications via telephone, fax, and mail, circulating correspondence appropriately and maintaining a correspondence control system.
Drafted documentation and controlled correspondence between divisions using MS Office applications.
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