Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Dakota Ochoa

Bakersfield,California

Summary

Driven and customer-focused professional with a proven track record at Sundale Country Club, enhancing customer satisfaction and operational efficiency through expert cart management and maintenance. Demonstrates a strong work ethic and excellent customer service skills, significantly improving team productivity and service quality. Skilled in golf course knowledge and time management, adept at fostering positive customer experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Cart Staff Member

Sundale Country Club
06.2022 - 08.2023
  • Maintained a clean and safe environment for customers through regular cart inspections and repairs.
  • Enhanced customer satisfaction by efficiently organizing and returning carts to designated areas.

Cart Staff Member

Butte Creek Country Club
08.2020 - 06.2021
  • Assisted customers with loading and unloading items, providing exceptional service that led to increased loyalty.
  • Took initiative in identifying areas for improvement within cart management processes, implementing effective solutions that positively impacted overall operations efficiency.

Restaurant Busser

Kan Pai
06.2018 - 08.2019
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.

Education

BBA - Project Management

California State University - Chico
Chico, CA
05.2024

Skills

  • Strong Work Ethic
  • Golf course knowledge
  • Team player attitude
  • Excellent customer service
  • Professional Appearance
  • Customer Assistance
  • Time Management

Timeline

Cart Staff Member

Sundale Country Club
06.2022 - 08.2023

Cart Staff Member

Butte Creek Country Club
08.2020 - 06.2021

Restaurant Busser

Kan Pai
06.2018 - 08.2019

BBA - Project Management

California State University - Chico
Dakota Ochoa