Dakota Orbach
Jersey City
Summary
Oversee and navigate all activities of service team. Ensure efficient staffing and scheduling while maintaining overall business fluidity. Monitor department issues and client relations in conjunction with problem management and service improvement plans.
Overview
15
15
years of professional experience
Work History
Bar Manager/Bartender
The Wicked Wolf
05.2025 - Current
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 73.3% improvement over prior onboarding process.
- Improved customer service rankings by resolving issues quickly and accurately.
Manager/Bar/Server
Bubba’s 33
04.2024 - 03.2025
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Server
Ponte Vecchio
12.2022 - 02.2023
- Provided high-quality guest service in a fine dining environment, ensuring accuracy, efficiency, and attention to detail
- Collaborated with front- and back-of-house teams to maintain service standards and support seamless operations
Beverage and Hospitality Manager
Tio Taco + Tequila
09.2020 - 06.2022
- Experienced manager specializing in customer service, hospitality, and inventory management.
- Collaborated with 4 other managers to efficiently adhere to and enforce company policies and business procedures.
- Administrator-centric work environment dealing with HR procedures, payroll, and spreadsheets.
- Company Pioneer—opened every store to date.
Bartender Lead/ACE Trainer/Event Ambassador
Topgolf
02.2017 - 03.2020
- WOW guests as they walk through the venue with a warm and genuine smile. Efficiently greet guests, handle food and beverage orders, mix multi-step cocktails, while maintaining the speed, integrity, and positive energy flowing behind the bar. Oversee and write bar standards.
- Hire, teach, and train new associates on company standards in a very selective employment process.
- Provide VIP-like experience for our contracted events where our guests are engaged and feel like a part of our family.
Server
Jose Tejas/Border Café Inc
07.2017 - 12.2018
- Envelop guests in superb dining experience with always fresh Tex-Mex cuisine, while maintaining strict company time standards.
- Achieved Employee of the Month during second month employed.
Bartender/Server/Trainer
Bahama Breeze
03.2012 - 06.2017
- Create an island escape for guests while attending to their every individual need with a smile.
Assistant Store Manager
Kneipp
10.2016 - 02.2017
- Support Store Manager in carrying out daily operations in retail store environment including but not limited to: supervising employees, creating schedules, solving customer conflicts, assistance in hiring process, train new-hires in providing exceptional customer service and help target goals, and handle financials.
- Achieved highest consistent sales regionally within the initial three month period, while maintaining the highest Average Dollar Sale.
- Company Pioneer (Opener).
Server/Trainer
Buffalo Wild Wings
06.2014 - 12.2014
- Allow guests to feel right in the stands while watching many different sports amongst fellow fans in a sports bar with excellent chicken wings and drink specials.
- Train new team members as an official store opener. Transferred to another store to assist in opening and training.
Sales Associate/Key Holder
Tilly's World of Jeans and Tops
10.2012 - 11.2013
- Create a shopping experience alike none other in assisting shoppers discover their personal fashion palette. Became a visual merchandiser in charge of changing fashion trends, lead sales associate/key.
Skate Guard
The Arenas at Woodbridge
12.2011 - 12.2012
Lifeguard
Sparkling Pools
05.2011 - 08.2011
Education
College Degree - Business Administration/Finance
Middlesex County College
Edison, NJ12.2025
Bachelor's - BFA in Acting/Minor Business Admin.
Pace University-New York
New York, NY01.2017
Associate - Communications & Business Administration
Middlesex County College
Edison, NJ01.2015
High school or equivalent - General Education
Woodbridge High School
Woodbridge, NJ01.2013
Skills
- Microsoft Office (10 years)
- Exceptional Listener (5 years)
- Communications (4 years)
- Coaching (3 years)
- Leadership Training (6 years)
- Organizational Skills (4 years)
- Sales (6 years)
- Training (4 years)
- Microsoft Word (10 years)
- Cash Register (8 years)
- Microsoft Powerpoint (10 years)
- Microsoft Excel (5 years)
- Filing (3 years)
- Customer Service (10 years)
- Receptionist (3 years)
- Computers (10 years)
- Bartending (7 years)
- Retail Management (2 years)
- Leadership Experience (9 years)
- Administrative Assistant (3 years)
- Communication Skills (10 years)
- Administrative Assistance (3 years)
- Food Handling
- Human Resources
- Store Management Experience (2 years)
- Supervising Experience (9 years)
- Management (2 years)
- Cash Handling
- Merchandising
- Marketing
Timeline
Bar Manager/Bartender
The Wicked Wolf
05.2025 - Current
Manager/Bar/Server
Bubba’s 33
04.2024 - 03.2025
Server
Ponte Vecchio
12.2022 - 02.2023
Beverage and Hospitality Manager
Tio Taco + Tequila
09.2020 - 06.2022
Server
Jose Tejas/Border Café Inc
07.2017 - 12.2018
Bartender Lead/ACE Trainer/Event Ambassador
Topgolf
02.2017 - 03.2020
Assistant Store Manager
Kneipp
10.2016 - 02.2017
Server/Trainer
Buffalo Wild Wings
06.2014 - 12.2014
Sales Associate/Key Holder
Tilly's World of Jeans and Tops
10.2012 - 11.2013
Bartender/Server/Trainer
Bahama Breeze
03.2012 - 06.2017
Skate Guard
The Arenas at Woodbridge
12.2011 - 12.2012
Lifeguard
Sparkling Pools
05.2011 - 08.2011
Bachelor's - BFA in Acting/Minor Business Admin.
Pace University-New York
Associate - Communications & Business Administration
Middlesex County College
High school or equivalent - General Education
Woodbridge High School
College Degree - Business Administration/Finance
Middlesex County College