Dakota Parsons
Corfu
Summary
Experienced with campus security protocols and emergency response. Utilizes surveillance and safety measures to protect students and staff. Knowledge of conflict de-escalation and effective communication ensures safe and orderly environment.
Diligent Campus safety officer with proven ability to maintain safe and secure campus environment. Successfully identified and addressed safety concerns, ensuring well-being of students and staff. Demonstrated crisis management and effective communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Campus Safety Officer
Genesee Comunity College
08.2022 - Current
- Enhanced campus safety by conducting regular patrols and monitoring security systems.
- Notified police, fire department and emergency services of on-campus incidents.
- Documented safety and security incidents using preset guidelines and methods.
- Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
- Monitored security, fire and [Type] alarms via centralized electronic interface.
- Obtained CPR, First Aid and [Type] certifications in preparation for on-campus emergencies.
- Assisted with fire, hazardous material and active-shooter on-campus drills.
- Enforced ongoing and special event parking regulations and issued parking tickets to violators.
- Utilized radio, telephone and [Type] communications equipment to contact other on-campus personnel and external authorities.
- Supervised other campus security personnel and provided procedural and situational guidance.
- Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
- Served as initial contact for campus visitors and provided directions to specific buildings, events and [Type].
- Implemented access control measures for campus buildings to minimize unauthorized entry and potential threats.
- Maintained accurate records of incidents, investigations, and resolutions, contributing to improved safety measures.
- Reduced incidents of crime on campus through proactive surveillance and timely response to emergency situations.
- Acted as a liaison between the Campus Safety Office and other departments, fostering strong relationships for better collaboration in maintaining a secure learning environment.
- Responded swiftly and effectively to alarms or disturbances while maintaining a professional demeanor under pressure.
- Managed traffic flow during peak hours to ensure pedestrian safety and efficient vehicle movement on campus grounds.
- Demonstrated strong communication skills when interacting with diverse populations across various situations, from conflict resolution to emergency responses.
- Participated in ongoing training opportunities related to security best practices and legal compliance requirements for educational institutions.
- Provided first aid assistance during medical emergencies, ensuring prompt care for injured individuals.
- Coordinated with other departments on emergency planning initiatives to improve overall campus readiness for potential crises.
- Identified potential hazards around the campus by conducting risk assessments, leading to necessary prevention efforts being implemented.
- Assisted in the management of large-scale events such as athletic games or concerts by ensuring proper crowd control measures were in place.
- Developed strong relationships with the campus community by providing excellent customer service while addressing safety concerns or inquiries.
- Collaborated with the facilities team to address any security-related maintenance issues, contributing to a safer physical environment.
- Provided security and safety to school staff and students.
- Reviewed daily reports from other officers to maintain situational awareness of ongoing issues or trends affecting campus safety levels.
- Conducted school security inspections.
- Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
- Responded to emergency calls to provide assistance to citizens in need.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Checked vehicle equipment for proper functioning prior to use.
Security Officer
Batavia Downs Casino
10.2021 - 07.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Security Officer Supervisor
Galleria Mall
08.2016 - 10.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
Education
High School Diploma -
Pembroke Jr/Sr High School
Corfu06-2016
Skills
- Integrity and trustworthiness
- Report writing
- Access control systems
- Campus operations
- CCTV monitoring
- Conflict de-escalation
- Emergency response
- Conflict resolution techniques
- Threat assessment
- Cross-cultural sensitivity
- Crisis management
- NARCAN administration
- Vigilant and watchful
Certification
- CPR/AED Certification
- Bloodborne Pathogen Exposure Prevention
- Diversity, Equity and Inclusion (DEI) Practices: Staff-to-Staff
- Drug Free Workplace
- FERPA: Confidentiality of Records
- Hazard Communication: Right to Understand (GHS)
- Responsible Employee Training
- Sexual Harassment: Staff to Staff and Genesee Community College's Policy
- Title IX and Sexual Harassment
- Workplace Violence: Awareness and Prevention
Timeline
Campus Safety Officer
Genesee Comunity College
08.2022 - Current
Security Officer
Batavia Downs Casino
10.2021 - 07.2022
Security Officer Supervisor
Galleria Mall
08.2016 - 10.2021
High School Diploma -
Pembroke Jr/Sr High School
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