Summary
Overview
Work History
Education
Skills
Timeline
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Dakota Pesnell

Heflin

Summary

Responsible and adaptable college student with hands-on experience in childcare, housekeeping, customer service, and team leadership. Skilled in maintaining organized, clean, and safe environments, with strong communication and time management abilities. Passionate about supporting students and contributing to a positive, well-managed classroom. Currently pursuing a bachelor’s degree and seeking a substitute teaching position to gain valuable educational experience.

Overview

3
3
years of professional experience

Work History

Housekeeper

Self-employeed
03.2023 - Current
  • Ensure bathrooms and common areas are fully stocked and sanitized
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Sweep, mop, and vacuum floors thoroughly
  • Maintain high standards of cleanliness and customer satisfaction
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.

Daycare Assistant

First United Methodist Church Preschool
02.2024 - 08.2024
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Assistant Manager

Heflin Nutrition
05.2022 - 12.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Waitress

Pecan Farms
03.2022 - 07.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Education

Bachelor of Science - Psychology

Jacksonville State University
Jacksonville, AL
12-2027

Skills

  • Dependable and punctual
  • Positive, friendly communication
  • Classroom support and supervision
  • Adaptable and quick learner
  • Time management
  • Attention to detail and cleanliness
  • Teamwork
  • Housekeeping
  • Customer service

Timeline

Daycare Assistant

First United Methodist Church Preschool
02.2024 - 08.2024

Housekeeper

Self-employeed
03.2023 - Current

Assistant Manager

Heflin Nutrition
05.2022 - 12.2022

Waitress

Pecan Farms
03.2022 - 07.2022

Bachelor of Science - Psychology

Jacksonville State University

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Dakota Pesnell