Dakota Quillman
California,MO
Summary
Talented kitchen leader offer over five years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Overview
4
4
years of professional experience
Work History
Sales Representative
Premier Roofing
St Louis, Missouri
07.2022 - Current
- Cold-called leads for 500 new prospects over several months.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Organized sales paperwork, presented proposals and finalized contracts to customers and insurance companies to complete claims.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Served as liaison for company, clients and insurance companies regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Restaurant Front of House Manager
Chili's Restaurant
Jefferson City, MO
12.2021 - 06.2022
- Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures. Performed cash handling activities and secured nightly bank deposits.
- Initiated server side-work chart rotation to promote solidarity and standard of cleanliness.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Helped hosts and hostesses execute timely and efficient processes to drive first class guest service.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Assistant General Manager of Operations
Burgher Haus
California, MO
02.2019 - 12.2021
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Oversaw food preparation and monitored safety protocols.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Motivated staff to perform at peak efficiency and quality.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Developed unique events and special promotions to drive sales.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Fork Lift Operator
Westwood Lumber
New Haven, IN
11.2018 - 02.2019
- Transported goods between warehouse locations according to shipment and storage needs.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Unloaded and stacked materials by raising and lowering lifting devices.
Construction Laborer
Midwest Tile
Woodburn, IN
04.2018 - 07.2018
- Helped successfully complete large project ahead of schedule.
- Operated power equipment to move materials and promote job efficiency.
- Utilized hammers, saws, squares, levels and fastening devices to complete projects.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Built concrete manholes and sewer lines
Education
High School Diploma -
Woodlan High School
Woodburn, IN05.2018
Skills
- Management skills
- Microsoft office
- Food Preparation and Safety
- Food Plating and Presentation
- Order Delivery Practices
- Operations management
- Passion for customer satisfaction
- Staff Scheduling
- Inventory control and record keeping
- Business operations expertise
- Recruitment
- Quality control
- Staff supervision
Timeline
Sales Representative
Premier Roofing
07.2022 - Current
Restaurant Front of House Manager
Chili's Restaurant
12.2021 - 06.2022
Assistant General Manager of Operations
Burgher Haus
02.2019 - 12.2021
Fork Lift Operator
Westwood Lumber
11.2018 - 02.2019
Construction Laborer
Midwest Tile
04.2018 - 07.2018
High School Diploma -
Woodlan High School