Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dakota Rasmussen

San Tan Valley,PA

Summary

Dynamic leader with proven expertise in store operations and team leadership, honed at Oreilly Auto Parts and Maricopa County Sheriff. Excelled in enhancing customer satisfaction and reducing staff turnover by implementing effective training and mentoring programs. Skilled in multitasking, organization, and problem-solving, achieving significant improvements in store performance and employee engagement. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

10
10
years of professional experience

Work History

Store Manager

Oreilly Auto Pats
03.2017 - Current
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Detention Officer

Maricopa County Sheriff
10.2014 - 01.2017
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
  • Attended to feeding, housing, and physical well-being of inmates.
  • Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Collaborated with medical staff to address inmate health concerns, coordinating care plans and monitoring progress as needed.

Education

High School Diploma -

Westwood High School
Mesa, AZ
05.2008

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Team Leadership
  • Friendly and Positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Cash Management
  • Employee Training
  • Recruitment and hiring
  • Staff Supervision
  • Employee Scheduling
  • Payroll Management

Accomplishments

  • Exceeded monthly store sales goals [Number] months in a row.
  • Recruited [Number] successful new managers within one year.
  • Managed a store that exceeded company expectations in every category during the [Quarter] quarter.

Timeline

Store Manager

Oreilly Auto Pats
03.2017 - Current

Detention Officer

Maricopa County Sheriff
10.2014 - 01.2017

High School Diploma -

Westwood High School
Dakota Rasmussen