Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic
Dakota Riggs

Dakota Riggs

Portland,OR

Summary

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.


Overview

7
7
years of professional experience

Work History

Learning Trainer

Amazon
09.2024 - Current
  • Mentored new trainers, sharing best practices and supporting their professional growth.
  • Provided coaching and mentoring to employees.
  • Successfully onboarded over 200 new personnel during the peak hiring season

FC Associate

Amazon
09.2022 - Current
  • Ambassador for over a year
  • Covered for the learning trainer
  • Hazmat certified
  • Train multiple associates in handling regulated waste
  • Trained in problem-solving at a delivery station
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to management's attention.
  • Assisted in training new hires, leading to a more knowledgeable and efficient workforce.

Assistant General Manager

UTB enterprise (Mcdonald)
08.2020 - 02.2022
  • Met coverage targets with well-coordinated schedules and work assignments
  • Trained every new employee in proper procedures, compliance requirements, and strategies for success
  • Managed inventory effectively through effective ordering, storage, and use policies
  • Protected guests from harmful food contamination and workers from harm by enforcing consistent safety policies
  • Kept costs within budget targets by training employees to work efficiently and minimize waste
  • Protected kitchen profits by avoiding wasted time, supplies, or food
  • Followed health code requirements and good culinary practices in preparing and storing food items
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.

Department Manager

UTB enterprise (Mcdonald)
08.2019 - 08.2020
  • Met coverage targets with well-coordinated schedules and work assignments
  • Trained every new employee in proper procedures, compliance requirements, and strategies for success
  • Managed inventory effectively through effective ordering, storage, and use policies
  • Protected guests from harmful food contamination and workers from harm by enforcing consistent safety policies
  • Kept costs within budget targets by training employees to work efficiently and minimize waste
  • Protected kitchen profits by avoiding wasted time, supplies, or food

Manager

UTB enterprise (Mcdonald)
08.2019 - 08.2019
  • Planned and executed strategies to increase business and drive profit growth
  • Monitored employee work to assess performance and identify knowledge gaps
  • Cross-trained staff in secondary roles to expand operational diversity
  • Controlled labor costs by streamlining workflows based on expected demands
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Crew Member

UTB enterprise (McDonald)
02.2018 - 08.2018
  • Prepared foods according to menu standards, safety policies, and company policies
  • Maintained high cleanliness and adhered to health code standards
  • Worked closely with managers and fellow crew members to prepare orders
  • Cross-trained in multiple positions to assist during busy periods
  • Worked front counter, drive-thru and other areas.
  • Assisted other team members to achieve goals.

Skills

  • Microsoft Office
  • Customer Service
  • Ability to Multitask
  • Leadership
  • Fast Learner
  • Ability to Work in a Team
  • Ability to Work Under Pressure
  • Decision Making
  • Good time management
  • Trainer coaching
  • Warehouse safety
  • Complex Problem-solving
  • Team leadership

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 200 staff members.

Timeline

Learning Trainer

Amazon
09.2024 - Current

FC Associate

Amazon
09.2022 - Current

Assistant General Manager

UTB enterprise (Mcdonald)
08.2020 - 02.2022

Department Manager

UTB enterprise (Mcdonald)
08.2019 - 08.2020

Manager

UTB enterprise (Mcdonald)
08.2019 - 08.2019

Crew Member

UTB enterprise (McDonald)
02.2018 - 08.2018

Similar Profiles

CREATE PROFILE
Dakota Riggs