Dakota Riley
Quapaw,OK
Summary
Excellent communicator and dependable team player with strong understanding of customer service. Adept at building relationships with clients while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
12
12
years of professional experience
Work History
Meat Processor
Cypress Valley Meat Company
Miami, OK
06.2022 - Current
- Maintained sharpness of tools for precise cuts and optimal safety during meat processing tasks.
- Achieved compliance with all health regulations through diligent attention to cleanliness standards during processing operations.
- Reduced waste and improved yield through careful monitoring of cutting and trimming procedures.
- Participated in ongoing training initiatives to stay current on industry trends and best practices for meat processing operations.
- Increased customer satisfaction by accurately fulfilling custom orders and special requests.
Auto Sales Consultant
Miami Chevrolet, Buick, GMC
Miami, OK
08.2019 - 06.2022
- Drove team revenue totals by bringing in top sales numbers.
- Collaborated with the finance department to secure desirable financing options for customers, ensuring a seamless purchase experience.
- Demonstrated flexibility in adapting to changing customer needs and preferences, ensuring a tailored sales approach for each individual.
- Qualified and followed-up on potential new customer leads.
- Exceeded sales targets by utilizing persuasive selling techniques and extensive product knowledge.
Insurance Agent
Farmers Insurance Agency - Dustin Kunkel Agency
Miami, OK
07.2020 - 03.2021
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Slot Attendant
Wyandotte Nation Casino
Wyandotte, OK
05.2012 - 07.2018
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
- Connected with guests on personal level to build loyalty.
- Built rapport with regular patrons, recognizing and remembering their preferences to personalize their gaming experience.
Education
High School Diploma -
Quapaw High School
Quapaw, OK05.2010
Skills
- Customer Service
- Teamwork and Collaboration
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Meat processing
- Knife handling skills
- Food Safety Regulations
- Packaging knowledge
Timeline
Meat Processor
Cypress Valley Meat Company
06.2022 - Current
Insurance Agent
Farmers Insurance Agency - Dustin Kunkel Agency
07.2020 - 03.2021
Auto Sales Consultant
Miami Chevrolet, Buick, GMC
08.2019 - 06.2022
Slot Attendant
Wyandotte Nation Casino
05.2012 - 07.2018
High School Diploma -
Quapaw High School