Summary
Overview
Work History
Education
Skills
Timeline
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Dakota Smith

Lake Charles,LA

Summary

Proven team player and skilled barista, adept in cash handling and brewing techniques, I significantly enhanced customer satisfaction and loyalty at The Buzz Coffee and More. Trained new staff, ensuring high-quality service and maintaining a clean, welcoming environment. Excelled in fast-paced settings, driving referrals and business growth through friendly, outgoing interactions and expert drink preparation.

Overview

2
2
years of professional experience

Work History

Barista

The Buzz Coffee and More
06.2023 - 10.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.

Carhop Server

Sonic
10.2022 - 02.2023
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
  • Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
  • Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Barista

PT’s Coffee Shop
08.2022 - 11.2022
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.

Education

High School Diploma -

Sulphur High Scool
Sulphur, LA
05-2024

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties

Timeline

Barista

The Buzz Coffee and More
06.2023 - 10.2024

Carhop Server

Sonic
10.2022 - 02.2023

Barista

PT’s Coffee Shop
08.2022 - 11.2022

High School Diploma -

Sulphur High Scool

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Dakota Smith