Hi, I’m
Dakota Snyder
Wilmington,NC
Summary
Energetic Manager who is enthusiastic about delivering superior and unique service to every guest. Highly effective at communicating with customers and resolving customer issues. Seeking to participate in an internship position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
4
years of professional experience
Work History
Sandpeddler Inn And SuitsWrightsville Beach, NC
Hotel Manager
06.2022 - Current
Job overview
- Evaluated and promptly resolved lodging facility operational issues.
- Analyzed and evaluated business data to identify opportunities for improvement.
- Hired and trained new employees, demonstrating the best methods for serving clients and guests.
- Provided services efficiently and with a high level of accuracy.
- Monitored safety procedures to ensure a secure environment for both guests and employees.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to develop and implement creative solutions to complex problems.
Wilmington LandscapesWilmington, NC
Landscaper
05.2021 - 08.2021
Job overview
- Coordinated with other landscaping professionals to improve outdoor areas.
- Provided exceptional customer service when interacting with clients during consultations and project installations.
- Enhanced client communication by providing regular project progress updates and promptly addressing concerns.
- Collaborated with the lead landscaper to create visually appealing outdoor spaces for residential and commercial clients.
- Operated landscaping equipment with a focus on safety and machine longevity.
- Provided professional services and support in a dynamic work environment.
- Identified issues, analyzed information, and provided solutions to problems.
The Blockade RunnerWrightsville Beach, NC
Recreational Assistant
06.2020 - 08.2020
Job overview
- Responded to public inquiries to provide information about programs and facilities.
- Monitored inventory levels of supplies and equipment, placing orders as needed to maintain adequate stock for daily operations.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Inspected and cleaned beach equipment and supplies to maintain operational standards.
- Delivered exceptional customer service through friendly interactions with participants while answering questions or providing assistance as needed.
- Collaborated with fellow coaches to continuously improve instructional methods and share best practices in surf coaching techniques.
- Boosted client satisfaction with engaging and interactive surf lessons, fostering a positive learning environment.
Education
High Point UniversityHigh Point, NC
BBA from Business Administration
05.2026
Skills
- Front Desk Management
- Outstanding communication skills
- Hospitality
- Customer Service
- Guest complaint resolution
- Property Management Systems
- Marketing
- Staff Training and Development
Affiliations
- Alpha Lambda Delta
Scuba Diver
As a passionate scuba diver, I have successfully turned my passion into a fulfilling career that satisfies my adventurous spirit and serves a greater environmental purpose. Through professional diving, I have engaged in crucial underwater maintenance, including boat cleaning, and spearheaded environmental conservation efforts focused on invasive species management and marine debris removal.
Timeline
Hotel Manager
Sandpeddler Inn And Suits
06.2022 - Current
Landscaper
Wilmington Landscapes
05.2021 - 08.2021
Recreational Assistant
The Blockade Runner
06.2020 - 08.2020
High Point University
BBA from Business Administration