Dynamic sales professional with extensive experience in customer relationship management and team collaboration. Skilled in developing effective sales strategies, enhancing brand loyalty, and efficiently resolving customer complaints to drive business growth. Results-driven project manager with a proven track record in home renovation, emphasizing customer collaboration and attention to detail. Successfully executed numerous remodeling projects, ensuring high-quality outcomes and client satisfaction.
Overview
7
7
years of professional experience
Work History
owner/operator
handy man of salem LLC
salem
12.2023 - Current
Assisted in planning and designing home renovation projects.
Selected materials and fixtures for various remodeling tasks.
Collaborated with clients to understand their design preferences.
Executed demolition and construction tasks safely and efficiently.
Maintained tools and equipment in proper working condition.
Painted interior walls using quality paints from reputable manufacturers.
Installed drywall, framing, insulation, cabinetry, countertops and trim.
Removed old fixtures such as sinks, toilets and bathtubs to replace with new ones.
Measured and cut materials to fit specific dimensions for remodeling projects.
Repaired damaged surfaces including drywall, plaster or other wall finishes.
Ordered materials needed for each job from suppliers at the lowest possible prices.
Applied sealants around windows and doors to prevent air leakage.
sales man
amazon store owner operator
salem
01.2019 - Current
Cultivated relationships with customers to enhance brand loyalty and retention.
Managed inventory levels to ensure availability of popular products for customers.
Collaborated with team members to develop effective sales strategies and promotions.
Assisted in training new staff on sales techniques and product knowledge.
Resolved customer complaints promptly and efficiently.
Developed key customer relationships to increase sales.
Advised customers on the latest product features and benefits.
Assisted customers in selecting appropriate products or services for their needs.
Performed regular follow-ups with clients to ensure satisfaction with purchases.
Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
Monitored inventory levels and placed orders as needed.
Collaborated with team members to develop effective sales plans.
Developed and implemented strategies to meet sales quotas.
Residential Roofer
Swedenborg&Finch Corp
salem
06.2023 - 08.2025
Assisted in daily operations, ensuring smooth workflow and task completion.
Supported team members by providing hands-on assistance during peak hours.
Maintained cleanliness and safety standards throughout the work environment.
Operated equipment safely, following all operational guidelines and procedures.
Performed other duties as assigned by supervisor or manager.
Monitored work areas for compliance with safety regulations and best practices.