Dakota Styck
Bloomington,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level developer position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Quality Inn & Suites
05.2023 - 01.2024
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Made approximately 20 reservations a day over phone, in person, and via computer for guests and provided confirmation information.
- Answered multi-line phone system and enthusiastically greeted callers.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
- Developed strong relationships with frequent guests for repeat business through personalized attention.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Kept accounts in balance and ran daily reports to verify totals.
- Mentored new hires on best practices at the front desk.
- Improved team communication with daily briefing on occupancy, events, and guest requests.
- Facilitated smooth guest experiences by coordinating with multiple departments across the property.
Sales Associate
Vegas Sports & Hockey
08.2017 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted in selling over $1,000,000 worth of products.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Front Desk Agent
Quality Inn & Suits
01.2013 - 07.2017
- Same job description as above.
Education
Master of Science - Software Development
Grand Canyon University
Online11-2024
Bachelor of Science - Computer Science
Western Governors University
Online05-2023
Skills
- Object-oriented programming
- Software development
- Web application development
- Testing and debugging
- Agile development methodologies
- Git proficiency
- SQL integration
- Java specialist
- Application security
- Project management
- Version control systems
- Data structures and algorithms
Certification
- Database Foundations: Intro to Databases (NASBA)
- Database Foundations: Data Structures (NASBA)
- Database Foundations: Database Management (LinkedIn)
- Database Foundations: Application Development (LinkedIn)
- Database Foundations: Administration (LinkedIn)
- Android Development Essential Training: 1: Your First App (LinkedIn)
- Android Development Essential Training 2: User Interface Design (LinkedIn)
- XML Essential Training (LinkedIn)
- Kotlin Essential Training: Functions, Collections, and I/O (LinkedIn)
- Kotlin Essential Training: Object-Oriented and Async Code (LinkedIn)
- Java Basics (Codefinity)
- Introduction to Java (Hyperskill)
- C++ Programming: Essential Techniques and Best Practices for Developers (LinkedIn)
- Learning Git and GitHub (LinkedIn)
- Programming Foundations with JavaScript, HTML, and CSS with Honors (Coursera)
- Responsive Web Design (freeCodeCamp)
- PHP Essential Training (LinkedIn)
- Unity Essentials Pathway
- CompTIA Project+
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk Agent
Quality Inn & Suites
05.2023 - 01.2024
Sales Associate
Vegas Sports & Hockey
08.2017 - 01.2020
Front Desk Agent
Quality Inn & Suits
01.2013 - 07.2017
Master of Science - Software Development
Grand Canyon University
Bachelor of Science - Computer Science
Western Governors University
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