Dakota Suarez
Oakland,OR
Summary
Dedicated to customer satisfaction, cleanliness and supply management. Highly productive and diligent with excellent conflict management and problem-solving abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hair Stylist
Supercuts
Carson City
12.2023 - 02.2024
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Achieved daily retail and service goals
- Recognized with the 'Rookie of the Year' award for consistently being in the top 10 of the company in retail sales.
- Greeted customers, answered phones and booked appointments.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Educated clients on proper home hair care maintenance techniques.
Assistant Manager
T-Mobile
10.2019 - 05.2021
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Collaborated with management on developing strategic plans for achieving business goals.
- Created reports on sales trends, inventory levels, and financial data.
- Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
Staffing Specialist
PeopleReady
Albany, OR
05.2017 - 10.2019
- Interviewed job applicants to obtain information on work history, education or job skills.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
- Conducted exit interviews and completed employment termination paperwork.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Addressed harassment allegations, work complaints or other employee concerns.
Customer Service Representative
T-mobile
Salem, OR
01.2014 - 05.2017
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Education
GED -
Umqua Community College
Roseburg, OR05-2021
Skills
- Cleaning And Sanitizing
- Customer Buying Trends
- Relationship Building And Management
- Opening And Closing Procedures
- Retail Operations
- Records Maintenance
- Staff Training And Motivation
- Project Management
- Schedule Management
- Service Upselling
- Retention Management
- Sales
Certification
Cosmetology License
Accomplishments
"Rookie of The Year" award for being in the top sales of the company. -Supercuts
Timeline
Hair Stylist
Supercuts
12.2023 - 02.2024
Assistant Manager
T-Mobile
10.2019 - 05.2021
Staffing Specialist
PeopleReady
05.2017 - 10.2019
Customer Service Representative
T-mobile
01.2014 - 05.2017
GED -
Umqua Community College