Dakota Sultan
Palm Coast,FL
Summary
Detail-oriented technician with strong customer service skills and a commitment to safety. Proven ability to diagnose and repair automotive systems, enhancing vehicle performance and customer satisfaction.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Technician
Coggin Honda Of St. Augustine
St Augustine, Fl
06.2024 - 04.2026
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance and customer satisfaction.
- Conducted routine maintenance on vehicles, adhering to safety protocols and manufacturer guidelines.
- Collaborated with team members to streamline repair processes, enhancing workflow efficiency.
- Utilized diagnostic tools to identify issues, reducing turnaround time for service appointments.
- Maintained accurate records of repairs and services performed, supporting operational transparency.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Server
Knuckle Sandwich Sub Shop
Bunnell, FL
05.2023 - 01.2025
- Provided exceptional customer service to enhance dining experiences and foster repeat business.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new team members on menu offerings, service standards, and operational procedures.
- Managed cash register operations, ensuring accurate transactions and balanced cash drawers.
- Maintained cleanliness and organization of dining area to meet health and safety regulations.
- Resolved customer complaints swiftly, enhancing satisfaction and loyalty through effective problem-solving skills.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Matanzas High School
Palm Coast, FLSkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Maintenance and repairs
- Customer interaction
- Deadline oriented
- Relationship building
- Strong work ethic
- Cash handling
- Safe food handling
Languages
English
Native or Bilingual
Interests
- DIY and Home Improvement
- Watching Movies and TV Shows
- Reading
- Gym Workouts
- Swimming
- Baking
- Music
- Interior Design
- Auto Repair/Restoration
- I like working with my hands and fixing things
Timeline
Technician
Coggin Honda Of St. Augustine
06.2024 - 04.2026
Server
Knuckle Sandwich Sub Shop
05.2023 - 01.2025
High School Diploma -
Matanzas High School