Dakota Swisher

-Coordinating and correcting issues related to Plans of Action and Milestones

-Use of Tenable SC+ for collection of Body of Evidence for Continuous Monitoring

- Ensure security of five programs in accordance with RMF framework with focus in continuous monitoring

- Process change management as required by program

- Learned vendor neutral mid-level cloud security in preparation for traditional environment to cloud service in AWS

-Active directory management and audits

-File transfers between classification systems

- Develop plans to safeguard computer files against accidental or unauthorized

modification, destruction, or disclosure

- Develop disaster recovery, and business continuity plans

- Ensured personnel followed policy and procedures to maintain security posture

- Published companywide articles detailing recent security news in relation to national security to generate interest in security for end users

- Supervised and counseled Jr level ISR engineers to ensure mission accomplishment and develop competency in the field

- Maintained physical, and data security in accordance with Naval Special Security

Office requirements for Sensitive Compartmentalized Information Facility (SCIF)

- Trained Jr level ISR engineers to successfully pass the CompTIA Security+ test

- Administrated end users in windows environment using Active Directory

- Assisted in creation of training lessons for the implementation of the Common Intelligence Server

- Processed account inquiries for high profile JP Morgan customers in relation to Chasse Sapphire Reserve card

- Upheld financial institute regulations through mandatory information

- Communicated verbally with customers in a clear and easily understood manner

- Processed financial account payment, alteration, applications, and cancellations

- Received over the phone catalog orders

- Troubleshot online issues at a low level before transitioning to IT department

- Promote company products when appropriate

- Located and provide information to customer personalized to customer request