Summary
Overview
Work History
Education
Skills
Timeline
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Dakota Towery

Owensboro,KY

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at The Miller House. Proven ability to enhance guest experiences through personalized service and effective team collaboration. Expertise in cash handling and menu memorization, consistently receiving positive feedback and contributing to high satisfaction ratings in fast-paced environments.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

9
9
years of professional experience

Work History

Server

The Miller House
10.2019 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Assisted in food preparation and presentation to enhance guest experience.
  • Adapted quickly to changing priorities during peak service hours.
  • Supported training of new servers on menu items and service standards.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Cooler Inventory Specialist

Specialty Foods Group
08.2022 - 02.2025
  • Managed inventory levels to ensure stock availability and minimize discrepancies.
  • Coordinated with suppliers to streamline order processes and optimize delivery schedules.
  • Implemented inventory tracking systems, enhancing accuracy in stock management.
  • Trained team members on best practices for inventory control and safety protocols.
  • Performed data entry and completed proper paperwork.

Server

Port City Club
05.2017 - 09.2019
  • Maintained cleanliness and organization of dining area for efficient service flow.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Managed cash transactions accurately while adhering to company policies.
  • Received positive feedback from guests, contributing to overall satisfaction ratings.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

High School Diploma -

Apollo High School
Owensboro, KY

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Menu memorization
  • Food running
  • High volume dining
  • Team collaboration

Timeline

Cooler Inventory Specialist

Specialty Foods Group
08.2022 - 02.2025

Server

The Miller House
10.2019 - Current

Server

Port City Club
05.2017 - 09.2019

High School Diploma -

Apollo High School