Dakota Baldus
Tomball
Summary
I am a results-driven learner with a strong passion for continuous improvement and academic excellence. I have proven ability to adapt to new challenges and contribute effectively to team efforts. I am reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Chuy's
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Hostess
Chili's
04.2021 - 07.2021
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Completed daily side work and opening and closing duties without fail.
Education
Associate in Arts (A.A.): Journalism - Mass Communication and Journalism
Lone Star College
Tomball, Texas05.2026
High School Diploma -
Magnolia West High School
Magnolia, Texas05-2023
Skills
- Student Skills:
- Fast learner
- Attention to detail
- Complex Problem-solving
- Research and analysis
- Critical reflection
- Digital literacy
- Work-Force Skills:
- Cash handling
- Exceptional customer service
- Guest engagement
- Professional appearance
- Service prioritization
- Sales expertise
Certification
- TABC
- Food Handlers
Timeline
Server
Chuy's
03.2024 - Current
Hostess
Chili's
04.2021 - 07.2021
Associate in Arts (A.A.): Journalism - Mass Communication and Journalism
Lone Star College
High School Diploma -
Magnolia West High School
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