Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dakotah Hale

Wallis

Summary

Highly motivated retail professional currently working in leadership roles. Extensive experience in managing store operations and driving sales to meet business goals. Known for fostering team collaboration and adapting to dynamic retail environments. Skilled in staff development plus training, customer service, and partner morale. Strong communicator with a focus on operational efficiency and achieving business goals.

Overview

11
11
years of professional experience

Work History

Estore Lead

HEB
05.2021 - Current
  • Organize the department to maintain a smooth flow of operation throughout the day.
  • Manage a department with over one hundred and twenty partners of various availabilities, backgrounds, and requirements.
  • Assist any customers with order difficulties or concerns.
  • Run the shopping, retrieving, and organization of hundreds of customers daily through the efforts of dozens of partners every day.

General Clerk

Nob Hill
03.2018 - 04.2021
  • Bag orders for customers and help them out to their vehicles when requested.
  • Clean the store and keep the shelves organized while helping customers find items.
  • Help train other partners with customer service orientation and work ethics.

Cashier

Save Mart (Albertsons)
02.2016 - 01.2018
  • Maintain my check stand and surrounding areas while greeting customers and helping them check out quickly.
  • Ensure that my till continues to always be correct, never over or under and that customers always receive exact change.
  • Clean any spills and help keep the store clean.
  • Excellent customer service and attendance along with a great working relationship with fellow partners.

Tech Lab Manager

Sierra College
01.2015 - 01.2016
  • Help students and teachers with any problems in Microsoft Word and Excel or with homework.
  • Keep the labs clean and organized throughout the day.

Education

No Degree - Information Technologies

Sierra College
Rocklin, CA

Skills

  • Store operations
  • Staff training and development
  • Scheduling and time management
  • Goal setting and achievement
  • Employee engagement
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Friendly and positive
  • Team building and leadership
  • Flexible schedule
  • Customer experience management

Timeline

Estore Lead

HEB
05.2021 - Current

General Clerk

Nob Hill
03.2018 - 04.2021

Cashier

Save Mart (Albertsons)
02.2016 - 01.2018

Tech Lab Manager

Sierra College
01.2015 - 01.2016

No Degree - Information Technologies

Sierra College

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