Jennifer Rumps-Miller
Stanton,CA
Summary
Dependable and hardworking professional skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning.
Overview
18
18
years of professional experience
Work History
Ride Operator
Knotts Berry Farm
Buena Park, CA
11.2022 - 04.2023
- Verified rider height requirements for each attraction prior to boarding.
- Operated control panels for ride systems and monitored audio and visual equipment.
- Provided assistance to guests who required special attention due to disabilities or mobility challenges.
- Demonstrated knowledge of ride operations, including proper use of restraints.
- Ensured safety of guests by enforcing ride and park policies.
- Communicated effectively with other departments regarding performance issues.
- Inspected ride vehicles and equipment before opening it to the public.
- Responded quickly in emergency situations following established protocols.
- Monitored guest behavior while riding attractions.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Adhered to all safety regulations while operating the rides at all times.
- Resolved customer complaints in a professional manner.
- Maintained cleanliness of rides and surrounding area.
- Performed regular tests on rides and documented results accurately.
- Kept up-to-date on new developments related to ride operations through training sessions and manuals.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
Line Control Pumpkin Eater Maze
Knott's Scary Farm
Buena Park, CA
08.2022 - 10.2022
- Received award in recognition of handwork,performance, dedication
- Enhanced guest services through excellent customer service and problem-solving skills
- Implemented strategies to optimize workflow and streamline processes.
- Demonstrated strong time management abilities
- Maintained accurate records of vital guest documents and their involvement
- Complied with safety standards and procedures.
- Provided direct support to both Maze Coordinator and Supervisor when requested.
- Coordinated fellow associates' breaks and lunches
- Consistently upheld high standards of professional appearance and attire
Personal Assistant
Private Home Services-Martin Services
Lakewood, CA
01.2010 - 01.2020
- Assisted in the completion of daily tasks and errands.
- Efficiently accomplished assigned household duties, including meal preparation.
- Transported patients to medical appointments and retrieved prescriptions.
Caregiver
Private Home Services
Leisure World, CA
01.2016 - 01.2018
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Emptied trash receptacles throughout the property.
- Followed safety procedures when handling hazardous materials.
- Sanitized all areas of the clients home and restrooms.
- Provided transportation for clients to grocery stores, medical appointments, and various errands.
- Assisted patients in completing therapy activities
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Medical Assistant/Front Office Coordinator
Seal Beach Family Medical Group & Urgent Care
Seal Beach , CA
01.2006 - 01.2009
- Greeted patients, addressed multi-line phone calls, and managed consult scheduling and confirmation.
- Collected patient assessment data
- Maintained and achieved accurate completion of medical records.
- Assisted with examinations and treatments
- Performed ancillary testing and tasks, following the direction of the Center Medical Director. This included PFT, EKG, injections, audiograms, blood draws, etc. In addition, I handled insurance authorizations, billing, and coding.
- Handled medical transcriptions and scheduled surgeries across multiple hospital locations.
- Inspected equipment to ensure proper working order prior to use on patients.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Sanitized countertops using appropriate cleaning supplies.
Barista
Starbucks
Huntington Beach, CA
01.2005 - 01.2006
- Delivered exceptional customer service resulting in positive customer experiences
- Operated cash registers to process customer payments.
- Adhered to health department regulations concerning sanitation standards.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
Education
High School Diploma -
Pacifica High School
Garden Grove, CA06-2000
Some College (No Degree) - General Studies
Golden West College
Huntington Beach, CASome College (No Degree) - Psychology/ Realestate
Cypress College
Cypress, CASkills
- Sanitation Practices
- Hazardous Material Handling
- Strong attention to detail and ability to hold rapport with customers and clients
- Effective prioritization
- Task Delegation
- Excellent communication skills
- Health and safety compliance
- CPR Certification/ knowledge in HIPPA Training and certification
- expert knowledge of Microsoft Office
- 45 WPM typing skills
Timeline
Ride Operator
Knotts Berry Farm
11.2022 - 04.2023
Line Control Pumpkin Eater Maze
Knott's Scary Farm
08.2022 - 10.2022
Caregiver
Private Home Services
01.2016 - 01.2018
Personal Assistant
Private Home Services-Martin Services
01.2010 - 01.2020
Medical Assistant/Front Office Coordinator
Seal Beach Family Medical Group & Urgent Care
01.2006 - 01.2009
Barista
Starbucks
01.2005 - 01.2006
High School Diploma -
Pacifica High School
Some College (No Degree) - General Studies
Golden West College
Some College (No Degree) - Psychology/ Realestate
Cypress College