Dakotah Walker
Oklahoma City,United States
Summary
Dynamic Accounting Associate with a proven track record at Atrium Hospitality, excelling in financial compliance and internal controls. Adept at optimizing processes and enhancing efficiency, leveraging strong analytical skills and effective communication to drive results. Recognized for developing policies that uphold regulatory standards and improve operational workflows.
Overview
10
10
years of professional experience
Work History
Accounting Associate
Atrium Hospitality
Norman, OK
11.2024 - Current
- Maintained up-to-date financial records using accounting software for effective transaction processing.
- Advised senior management on best practices for internal controls and accounting operations.
- Organized financial documents for efficient access and retrieval during audits or reviews.
- Verified account transactions, prepared journal entries, and ensured compliance with standards.
- Facilitated communication with colleagues to resolve discrepancies identified in transactions.
- Assisted in developing accounting policies to uphold compliance with regulations.
- Collaborated with team members to optimize accounting procedures and enhance efficiency.
Operations Assistant
Qual-Con Roofing
Oklahoma City, United States
01.2024 - Current
- Optimized administrative processes by managing scheduling, communication, and document organization.
- Facilitated recruitment and onboarding processes for new hires, ensuring seamless integration.
- Coordinated logistics and communication for multiple projects, achieving timely completion.
- Delivered exceptional customer service by addressing inquiries and concerns efficiently.
- Prepared roofing operations for storm season by maximizing resource allocation and workflow efficiency.
Strategic POS Solutions Consultant
Heartland Payment Systems
Oklahoma City, United States
03.2023 - 10.2023
- Delivered customized Point of Sale (POS) solutions to diverse restaurant clients.
- Developed comprehensive systems addressing operational challenges, consistently exceeding client expectations.
- Surpassed sales targets by focusing on personalized service and meticulous attention to detail.
- Cultivated strategic relationships with clients, prioritizing trust and ongoing support.
- Secured repeat business and attracted new restaurants by effectively communicating value propositions.
- Enhanced restaurant operations through tailored POS systems, improving workflow efficiency and customer satisfaction.
- Generated leads and managed client relationships, ensuring a robust pipeline of potential clients.
- Collaborated with sales team to refine strategies, contributing to high customer retention rates.
Relationship Banker
Bank Of Oklahoma
Yukon, United States
03.2020 - 01.2023
- Ensured accurate management of complex accounts while adhering to banking regulations.
- Utilized analytical skills to identify client challenges and deliver data-driven solutions.
- Recommended tailored financial products based on industry trends and innovative knowledge.
- Consistently exceeded performance goals, enhancing banking center success.
- Cultivated client loyalty through personalized financial advice and customized solutions.
- Mentored new staff to develop skills for exceptional client service.
- Streamlined processes to optimize transaction efficiency and reduce wait times.
- Implemented enhancements to account management processes, improving operational efficiency.
Client Experience Specialist
Bank Of Oklahoma
Oklahoma City, United States
06.2019 - 03.2020
- Delivered exceptional client service by balancing responsibilities of teller and client experience specialist.
- Executed banking transactions with accuracy and speed, minimizing wait times for clients.
- Supported account services by assisting clients with deposits, withdrawals, transfers, and inquiries.
- Implemented strategies to enhance service delivery and improve transaction efficiency.
- Identified client needs proactively, presenting tailored solutions to foster long-term relationships.
- Ensured compliance with financial regulations through meticulous attention to detail.
- Provided personalized financial guidance, promoting financial literacy and trust.
- Streamlined client interactions, boosting overall banking experience and reducing wait times.
Mobile Connections Consultant
Verizon
Oklahoma City, United States
03.2016 - 06.2019
- Resolved customer inquiries and concerns by troubleshooting issues and providing clear explanations.
- Implemented effective sales strategies, increasing performance through market research and opportunity identification.
- Collaborated with colleagues to achieve shared goals, fostering open communication and teamwork.
- Created training materials and provided mentorship to new sales representatives, enhancing overall team performance.
- Streamlined transaction processes, improving customer payment experiences for faster completion.
- Investigated complex service issues, collaborating with departments to implement effective solutions that enhanced loyalty.
- Fostered client relationships and optimized service models by identifying needs and delivering exceptional service.
- Mentored junior sales staff, boosting performance and confidence through dedicated coaching.
Education
GED - Courses
Tuttle High School
Tuttle, OKSkills
- Project management
- Communication skills
- Document management systems
- Logistics operations
- Team collaboration
- Business efficiency
- Financial knowledge
- Research abilities
- Mentoring and guidance
- Microsoft Office proficiency
- Financial accounting
- Requirement prioritization
- Regulatory compliance
- Relationship management
- Administrative operations
- Workflow optimization
- Resource allocation
- Sales expertise
- Account management
- Innovation management
- Problem-solving skills
- Banking services
- Service delivery
- Payment systems
- Employee retention
- Deposit account handling
- Profit-based sales targets
- Sales strategy development
- Data analysis proficiency
- Streamlining processes
- Data security measures
- Graphic design skills
- Risk analysis expertise
- Google Docs usage
- Retention rate improvement
- Multitasking ability
- Analytical thinking skills
- Data entry & analysis
- Administrative optimization
- Accounts receivable management
- Invoice balancing & processing
Languages
English
References
- Ashley Billings, Bank Of Oklahoma, 4053431777
- Andrew Boggs, Heartland Payment Systems, 4055436374
- Jasmine Stevenson, Heartland Payment Systems, 4058163425
- Jacob Sparks, Cellular Sales/Bank Of Oklahoma, 405-343-1777
Personal Information
Date of Birth: 03/02/97
Timeline
Accounting Associate
Atrium Hospitality
11.2024 - Current
Operations Assistant
Qual-Con Roofing
01.2024 - Current
Strategic POS Solutions Consultant
Heartland Payment Systems
03.2023 - 10.2023
Relationship Banker
Bank Of Oklahoma
03.2020 - 01.2023
Client Experience Specialist
Bank Of Oklahoma
06.2019 - 03.2020
Mobile Connections Consultant
Verizon
03.2016 - 06.2019
GED - Courses
Tuttle High School