Dakotah Wamack
Amazon Process Assistant
7017 S Priest Dr Tempe,AZ
Summary
Managed associates and drivers and helped them to understand work flow processes to ensure the team was doing their jobs safely and efficiently. was also also managed dock operations for a short period of time making sure packages where being unloaded and processed down the conveyer without issue as well as monitored flow metrics to ensure everything was being sorted in a timely manner. Ran OTR dispatch operation to ensure amazon fleet went out on road to meet costumer promise and eliminated any barriers drivers and team faced before any major issues to the operation. As well and monitored drivers while on road to ensure day to day metric compliance was met and filled out necessary bridge on why metrics were missed.
Overview
6
6
years of professional experience
Work History
Amazon OTR Lead Process Assistant
Amzon
Tempe, AZ
01.2021 - Current
- Managed day to day operations to ensure efficacy and safety among associates.
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Determined and recommended methods to address improvement opportunities.
- Dispatched amazon fleet out on road to deliver. packages and to ensure costumer promise was met
- Addressed concerns quickly to avoid lasting issues.
- Volunteered for and tackled new assignments to ease staff member burden
- Worked closely with team members to properly set up equipment, manage materials, and handle products according to work orders,
- Maintained good working relationship with co workers and management.
- Utilized downtime to preform routine tasks preventing service delays.
- Was in charge of employee engagement for drivers
- Ran bi weekly meetings with dispatch company's to talk about current metrics and misses for coaching and improvement opportunities.
- Helped develop and engage with associates to ensure team was ready for promotions.
- Used coordination and planning skills to achieve results according to schedule
Amazon Process Assistant
Amazon
Tempe, AZ
05.2020 - Current
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
- Conducted training and change management processes to improve operations.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
- Evaluated performance by analyzing and interpreting data and metrics.
- Developed and executed plans to monitor standard process adherence.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
- Used fork lifts, hand truck and pallet jacks to move materials on dock.
- Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Maintained energy and enthusiasm in fast-paced environment
Pizza Dough Maker
Little Ceasers Pizza
Mesa, AZ
03.2018 - 06.2020
- Inspected bakery products to determine compliance with quality standards, Weight specifications, presentation.
- Followed recipe formulas and weighed ingredients to ensure quality and conformity.
- Ensured freshly baked food was available to customers by stocking promptly.
- Maintained baking equipment used 24/7 production operations.
- Ran bread plant machine rolled and cut dough into shapes, and mixed ingredients into dough according to recipe.
- Baked, shaped and finished, all types of bread
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing
Education
High School Diploma -
New Zion Home School Academy
Mesa Az05.2016
Skills
- Problem-Solving
- Excellent Communication
- Planning and Coordination
- Multitasking Abilities
- Training and Development
- Team building
- Flexible and Adaptable
- Public speaking
Timeline
Amazon OTR Lead Process Assistant
Amzon
01.2021 - Current
Amazon Process Assistant
Amazon
05.2020 - Current
Pizza Dough Maker
Little Ceasers Pizza
03.2018 - 06.2020
High School Diploma -
New Zion Home School Academy
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