Olivia Lawson
Tucson,AZ
Summary
Hardworking Leasing Consultant with approximately two years of experience in customer service, including sales, processing rent payments, and customer care. Familiar with microsoft office programs, conflict resolution, fair housing laws, and possess a positive attitude. Ready to leverage training and experience to take on new professional challenges.
Overview
2
2
years of professional experience
Work History
Leasing Consultant
HSL Asset Management
Tucson, AZ
09.2020 - 06.2022
- Responded to requests and scheduled appointments for property showings.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
- Collected monthly rent payments and other fees, always properly recording and processing money.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Verified tenant incomes and other information before accepting lease applications.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
Education
High School Diploma -
Sahuaro High School
Tucson, AZ05.2020
Skills
- Customer Service
- Sales Techniques
- Team Building
- Monthly Fee and Payment Collection
- Disturbance Handling
- Data Entry and Maintenance work orders
- Coding Invoices
- Phone and Email Etiquette
- Microsoft Office Programs
- Sale and Rental Recordkeeping
- Vendor Contracts
- Fair Housing Law Knowledge
Timeline
Leasing Consultant
HSL Asset Management
09.2020 - 06.2022
High School Diploma -
Sahuaro High School
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