Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dakota Olson

Menahga,MN

Summary

Dynamic and detail-oriented professional with experience at UPS, excelling in warehouse safety monitoring and package handling. Proven ability to enhance customer service at Boys and Girls Club Thrift Store, resolving complaints effectively. Skilled in maintaining organized environments and adhering to deadlines, ensuring efficient operations and customer satisfaction.

Dedicated Loader and Unloader with 2 years of progressive shipping and receiving experience in bustling warehouse. Committed to inventory accuracy using computerized WMS systems. Consummate team player with proven success at mentoring and leading less experienced team members in safe and customer-focused material handling practices.

Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Punctual and honest Pre-Loader with solid background in Busy environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service. Dedicated Loader and Unloader with 2 years of progressive shipping and receiving experience in bustling warehouse. Committed to inventory accuracy using computerized WMS systems. Consummate team player with proven success at mentoring and leading less experienced team members in safe and customer-focused material handling practices.

Overview

4
4
years of professional experience

Work History

Pre-Loader

UPS
10.2023 - 07.2025
  • Lifted and slid packages weighing up to 100 pounds on conveyor belts to transport items.
  • Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
  • Helped train new employees in safe practices and warehouse procedures.
  • Managed warehouse operations and verified proper shipment procedures.
  • Maintained clean, orderly work environment free of hazards.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.

Thrift Store Clerk

Boys and Girls Club Thrift Store and More
04.2021 - 09.2021
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Associate of Arts - Business Administration

Minnesota State Community And Technical College
Fergus Falls, MN
05-2025

High School Diploma -

Wadena Deer Creek HighSchool
Wadena, MN
05-2023

Skills

  • Deadline adherence
  • Cleaning and organization
  • Warehouse safety monitoring
  • Package handling
  • Storage management
  • Complaint resolution
  • Problem resolution
  • Complaint handling
  • Data entry
  • Multitasking and organization
  • Store maintenance
  • Microsoft PowerPoint
  • Customer service

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 8 staff members.

Timeline

Pre-Loader

UPS
10.2023 - 07.2025

Thrift Store Clerk

Boys and Girls Club Thrift Store and More
04.2021 - 09.2021

Associate of Arts - Business Administration

Minnesota State Community And Technical College

High School Diploma -

Wadena Deer Creek HighSchool