Dakwon Holmes
Chester,VA
Summary
Goal-oriented employee with distinguished experience in the sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Also a previous warehouse professional well-versed in forklift and walkie equipment. Cross-trained in different positions to maximize team success. Always focuses on working hard and smartly to accomplish goals, independently and/or with a team.
Overview
5
5
years of professional experience
Work History
Production Associate
Food Lion Distribution
01.2023 - 06.2023
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Participated in training sessions to enhance skills and knowledge.
- Used equipment properly to avoid workplace hazards or injuries.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
Delivery Driver/Personal Shopper
Self-Employed
06.2022 - 01.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
- Loaded and unloaded orders at customer's homes or locations.
- Developed professional relationships with customers to establish repeat business and increase trust.
Class A CDL Truck Driving School
Shipper's Choice
03.2022 - 07.2022
- Successfully completed 160 hour CDL course
- Successfully obtained Class A CDL Permit
SALES REPRESENTATIVE TRAINER
STEAK AND SEAFOOD DIRECT
01.2021 - 02.2022
- Supervised sales team of 4 people, stepping in to support employees and deliver smooth sales processes for clients
- Managed customer accounts to secure customer satisfaction and repeat business.
- Held weekly meetings with Assistant Manager to identify techniques to overcome sales obstacles and encouraged cross-selling to drive revenue.
- Identified opportunities for growth within the Richmond territory and collaborated with sales teams to reach sales goal
- Retained excellent client satisfaction ratings through outstanding service delivery.
PRODUCTION WORKER
BOARS HEAD PROVISIONS CO
02.2020 - 10.2020
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Conducted quality inspections of \inished products and made minor repairs to meet project expectations
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Resolved issues quickly to maintain productivity goals.
DOCK ASSOCIATE
AMAZON
01.2018 - 01.2020
- Loaded complex freight into trailers according to tight schedules
- Operated forklifts and other equipment to move items between storage, staging, trucks, and sales \loor
- Followed verbal and written instructions to properly move and ship products
- Used hand-held scanners and physical logs to accurately track item movements
- Used correct handling procedures to minimize risk to damage items
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Education
CDL Class A Permit -
Shipper's Choice CDL School
Chester, VA07.2022
High School Diploma -
MATOACA HIGH SCHOOL
06.2016
Skills
- Skills & Abilities
- Time Management
- Sales Record Management
- Problem Solving
- Staff Training and Development
- Issue Escalation
- Equipment Monitoring
- Handling Fragile Goods
- Freights Loading
- Forklift Operations
Timeline
Production Associate
Food Lion Distribution
01.2023 - 06.2023
Delivery Driver/Personal Shopper
Self-Employed
06.2022 - 01.2023
Class A CDL Truck Driving School
Shipper's Choice
03.2022 - 07.2022
SALES REPRESENTATIVE TRAINER
STEAK AND SEAFOOD DIRECT
01.2021 - 02.2022
PRODUCTION WORKER
BOARS HEAD PROVISIONS CO
02.2020 - 10.2020
DOCK ASSOCIATE
AMAZON
01.2018 - 01.2020
CDL Class A Permit -
Shipper's Choice CDL School
High School Diploma -
MATOACA HIGH SCHOOL