Dakym Amos
North East,MD
Summary
Experienced janitorial leader with a strong background in infection control, sanitation standards, and team supervision. Skilled in safety protocols, equipment maintenance, and efficient janitorial operations.
Overview
25
25
years of professional experience
Work History
Janitorial Lead
Sheppard Pratt
Aberdeen Proving Ground, Maryland
05.2025 - Current
- Coordinated sanitation rounds using infection control and safety standards.
- Trained new staff on cleaning methods and housekeeping routines.
- Assigned and monitored tasks to janitorial staff, promoting timely completion of all duties.
- Inspected work areas to ensure janitorial staff adhered to safety regulations and industry standards.
- Conducted regular meetings with janitorial staff, addressing performance issues and communicating policy changes.
- Responded promptly to customer complaints regarding cleanliness of facilities or services provided by janitorial staff members.
- Coached staff on effective strategies to enhance performance and strengthen customer relations.
- Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
- Scheduled daily assignments for janitorial staff to maximize efficiency of resources.
- Monitored cleaning supply stock and restocked carts for building support.
- Disinfected high-touch surfaces across the building.
- Operated floor care equipment for mopping, buffing, and stripping.
- Responded to spills and urgent cleaning needs across active care areas.
- Ensured all equipment was properly maintained and serviced according to manufacturer specifications.
- Provided guidance to janitorial staff on how to use specialized equipment such as floor scrubbers or carpet shampooers.
- Assisted in recruiting qualified candidates for open positions within the department.
- Resolved conflicts among team members in a timely manner.
- Notified maintenance team about necessary repairs to damaged facilities.
- Established and enforced procedures and work standards, promoting team performance and safety.
Maintenance Supervisor
Willliam Pen Realty
Philadelphia, Pennsylvania
01.2012 - 05.2025
- Coordinated cleaning schedules and managed repair of water heater units across properties to maintain operational efficiency
- Investigated concerns regarding housekeeping service and equipment to ensure high standards of cleanliness and maintenance
- Assigned team members duties and inspected work for conformance to cleanliness standards
- Scheduled the cleaning of carpets, upholstery, and draperies, along with deep cleaning projects and window cleaning.
- Obtained list of vacant rooms to be cleaned immediately & list of prospective checkouts or discharges in order to prepare work assignments
- Conducted inventory of cleaning supplies and linens stock to ensure adequate supplies
Electronic Technician
D Box Electronics
Levittown, Pennsylvania
03.2010 - 11.2011
- Installed, maintained,repaired, and tested equipment for the generation and utilization of electric energy for diverse industry clients
- Developed in-depth knowledge of communications systems cabling and circuitry through hands-on projects. in communications systems cabling, circuitry, and wiring through projects for public utility companies, managing schedules and appointments
- Built strong client relationships, generating a robust base of referral business
Residential Counselor
The Bennington School
Bennington, Vermont
12.2006 - 05.2010
- Used de-escalation techniques to manage behavior and emotional crises calmly.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Ensured student safety during dormitory evening hours and overnight shifts. during dormitory evenings, overnight shifts, and transitions.
- Fostered a safe environment that encouraged self-expression, respect, responsibility, empathy, and acceptance among residents
- Enforced school policies and residential rules consistently and professionally to uphold community standards
- Initiated regular, international developmental contact with students around academics,personal support, diversity, and citizenship
- Documented incidents, shift notes, and student observations for school staff.
- Participated in team meetings to review client progress and improvement strategies.
Environmental Services Supervisor
Heartwood Terrace Nurising home
Troy, NY
01.2002 - 06.2006
- Applied universal precaution policies for safe handling of infectious waste, ensuring adherence to health standards.
- Coordinated staff training and selection initiatives to enhance team competencies and ensure compliance.
- Collaborated with departments to streamline project timelines, improving workflow consistency.
Education
Some College (No Degree) - Liberal Arts
Temple University
Philadelphia, PASkills
- Infection control
- Sanitation standards
- Safety Protocols
- Janitorial Operations
- Team supervision
- Supply inventory
- Equipment maintenance
- Preventive Maintenance
- Floor care management
- Floor Maintenance
- Surface Cleaning
- Cleaning Equipment
- General Repairs
- Water Safety
- Water Safety
Timeline
Janitorial Lead
Sheppard Pratt
05.2025 - Current
Maintenance Supervisor
Willliam Pen Realty
01.2012 - 05.2025
Electronic Technician
D Box Electronics
03.2010 - 11.2011
Residential Counselor
The Bennington School
12.2006 - 05.2010
Environmental Services Supervisor
Heartwood Terrace Nurising home
01.2002 - 06.2006
Some College (No Degree) - Liberal Arts
Temple University