Dakyung Lee
Sandy,UT
Summary
- Hospitality professional with track record of providing top-tier service and ensuring customer satisfaction in busy restaurant settings. Known for strong team collaboration and adaptability to changing demands. Reliable and resourceful, with focus on effective communication and multi-tasking.
- Skilled in delivering exceptional customer service, managing orders efficiently, and maintaining clean, welcoming environment. Strong team player focused on adaptability and achieving results. Reliable and flexible with positive attitude and strong communication skills.
- Trustworthy and dedicated with lots of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Food Delivery Driver
DoorDash
08.2025 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
Food Service Cashier
Lee Sushi
03.2018 - Current
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
- Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
- Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
- Exhibited strong communication skills when interacting with both customers and colleagues to foster a positive work environment.
- Resolved customer complaints promptly, demonstrating empathy and professionalism while finding appropriate solutions.
- Operated cash register to record transactions accurately and efficiently.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Performed cash, card, and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Provided correct change to customers while following cash handling policies and procedures.
- Ensured prompt attention to customer needs through attentive listening skills while communicating their requests clearly to kitchen staff.
Restaurant Food Server
Lee Sushi
03.2018 - Current
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Implemented proper food handling techniques, adhering to safety and sanitation guidelines set forth by local health departments.
- Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
- Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
- Demonstrated strong knowledge of menu offerings, effectively answering guest inquiries and making recommendations based on dietary preferences or restrictions.
- Exceeded customer expectations through friendly demeanor and attentive service despite working high-volume shifts or large parties.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
School Janitor
University of Utah
06.2022 - 06.2022
- Maintained a clean and safe environment by performing daily janitorial tasks such as sweeping, mopping, and sanitizing surfaces.
- Contributed to the school's positive atmosphere by promptly addressing any maintenance issues and reporting them to the administration.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Enhanced safety measures within the school premises by regularly checking fire extinguishers and emergency exits for accessibility compliance.
- Responded to emergencies like spills or broken glass with speed and care, minimizing potential hazards for students and staff.
- Maintained positive relationships with school faculty and administration, fostering open communication channels for addressing issues promptly.
- Assisted in maintaining a healthy learning environment by deep cleaning classrooms, restrooms, and common areas on a consistent basis.
- Ensured proper waste disposal with regular trash removal and recycling efforts, promoting an eco-friendly campus.
- Upheld a professional appearance while on duty by wearing appropriate attire and maintaining personal cleanliness standards, reflecting positively on the entire janitorial team.
Education
Bachelor of Science - Psychology
University of Utah
Salt Lake City, UT08-2025
Sociology
University of Utah
Salt Lake City, UT08-2025
Certificate - Criminology & Corrections
University of Utah
Salt Lake City, UT08-2025
Skills
- Self-discipline
- Focus and concentration
- Stress management
- Performance improvement
- Adaptability
- Mental and Physical stamina
- Continuous improvement
- Time management
- Professionalism
- Goal setting
Competitive Athlete (figure skater for 13 years)
- Self motivation
- Relationship building
- Adaptability and flexibility
- Strong work ethic
- Problem-solving
- Customer service
- Excellent communication
- Order taking
- Professional appearance
- Memory retention
Food Server/Cashier/Driver
Languages
English
Native or Bilingual
Korean
Full Professional
Timeline
Food Delivery Driver
DoorDash
08.2025 - Current
School Janitor
University of Utah
06.2022 - 06.2022
Food Service Cashier
Lee Sushi
03.2018 - Current
Restaurant Food Server
Lee Sushi
03.2018 - Current
Bachelor of Science - Psychology
University of Utah
Sociology
University of Utah
Certificate - Criminology & Corrections
University of Utah