Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dalaa Chahda

Jacksonville,FL

Summary

Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

First Choice Endocrinology
Jacksonville, FL
09.2023 - Current
  • Greet and check in patients, verify insurance information, and collect co-pays
  • Schedule and confirm patient appointments
  • Prepare and maintain patient medical records
  • Answer phone calls and respond to inquiries
  • Assist with billing and coding procedures
  • Prepare and submit insurance claims
  • Process payments and maintain financial records
  • Prepare and distribute patient information packets
  • Assist with medical office administrative tasks
  • Maintain medical office supplies inventory
  • Assist with medical office marketing and outreach activities
  • Provide patient education and support

Cashier / Book Keeper

Bubbles car wash
Jacksonville, FL
06.2021 - 07.2023
  • Responsibilities include but not limited to: Selling wash services to customers, Driving
    cars into wash tunnel, Spraying or drying vehicles, Inspecting vehicles, and providing
    customer service.
    • Cash Handling, Issuing and/or receiving
    Cash Payments
    • Book Keeping/ Records Management
    • Leading a team of 5 members or more

Cashier

CVS store, Al Basha store, Auntie Annes
Jacksonville, Florida
01.2023 - 04.2023

• Greeting customers when they walk in Entering product codes during checkout
Tagging merchandise in the computer system
Checking-out customers at the register
Taking payments from customers
Making correct changes for purchases Working with inventory-related issues when
necessary, such as checking the availability of items or following up on out-of-stock
items

Education

Bachelor of Business Administration - Business Administration And Management

University of North Florida
Jacksonville, FL
05-2025

High School Diploma -

Atlantic Coast High School
Jacksonville, FL
05-2021

Skills

  • Strong Customer Service
    communication skills like
    Excellent communication skills
  • Attention to detail
    Ability to collaborate effectively
    Ability to count and/or handle large amounts of cash
    Medical receptionists communicate complex information about billing and scheduling
    with patients Strong communication skills like etiquette during phone calls and cultural
    competency are essential for helping all patients navigate their medical needs

Languages

English
Full Professional
Arabic
Full Professional

Timeline

Medical Receptionist

First Choice Endocrinology
09.2023 - Current

Cashier

CVS store, Al Basha store, Auntie Annes
01.2023 - 04.2023

Cashier / Book Keeper

Bubbles car wash
06.2021 - 07.2023

Bachelor of Business Administration - Business Administration And Management

University of North Florida

High School Diploma -

Atlantic Coast High School
Dalaa Chahda