Dalaiia Conner

Supported daily store operations by supervising team members, maintaining excellent customer service standards, and ensuring efficient workflow in a fast-paced retail environment. Assisted with staff training, scheduling, inventory management, merchandising, and sales performance while helping drive store profitability and customer satisfaction.

• Assisted in daily operations, ensuring efficient workflow and adherence to company policies.
• Coordinated staff schedules to optimize coverage and maintain service quality.
• Implemented inventory management processes, reducing stock discrepancies and improving accuracy.
• Trained new employees on operational procedures and customer service standards.

Provided support to members, providers, and clients by answering questions related to health insurance coverage, claims, benefits, billing, and policy information. Assisted customers in navigating healthcare services while delivering compassion and support.

• Designed and implemented engaging lesson plans to enhance student learning outcomes.
• Facilitated classroom discussions to promote critical thinking and collaborative learning among students.
• Assessed student performance using diverse evaluation methods to tailor instructional strategies.
• Developed individualized education plans for students with unique learning needs, ensuring inclusive education.