Dalaise Hickey
Shelton,CT
Summary
Innovative and creative Social Worker with 15 years of experience working within interdisciplinary models with diverse populations to support mental health and wellness. Well versed in assessing clients strengths and needs, advocating for client resources, conflict resolution, and crisis deescalation. Knowledge of various social work fields and a demonstrated understanding and sensitivity to serving culturally diverse populations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
BH CARE MANAGER II
Carelon Health
New York, NY
07.2020 - Current
- Ensure members access to appropriate services and continuum of care.
- Conduct assessments to identify barriers/risk and apply appropriate interventions.
- Follow compliance with HEDIS measures.
- Provide additional support to members and family to ensure stability and reduce recidivism.
- Received award recognition for most cases opened during last quarter.
- Collaborate and attend interdisciplinary team meetings.
- Monitor care plan to evaluate effectiveness, document interventional achievement and suggest changes.
- Create plan of care to assist patients in reducing problems or barriers to achieve optimal level of health.
- Provide crisis intervention and triage as needed.
- Assist clients in developing and achieving short-term and long-term goals.
- Coordinate with other health care providers, such as physicians and psychiatrists, to develop comprehensive treatment plans.
- Conduct assessments of client's physical, psychological, cognitive, social, economic and environmental needs.
SOCIAL WORK SUPERVISOR
Center For Family Representation
New York, NY
08.2017 - 02.2020
- Advocated on behalf of clients with service providers and child welfare agencies to obtain favorable outcomes in child welfare proceedings.
- Helped obtain contract for youth defense practice by assisting in grant writing and training social work staff
- Developed donor relationships.
- Worked within interdisciplinary model representing clients in Manhattan Family Court on Article 10 cases.
- Provided Supervision to social work staff and interns.
- Provided short term crisis intervention to clients involved in the child welfare system.
- Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
FORENSIC SOCIAL WORKER
Legal Aid Society of New York
Brooklyn, NY
06.2016 - 07.2017
- Provided crisis intervention and short term counseling as needed.
- Implemented social service interventions to achieve treatment goals and address client needs.
- Developed workable solutions for recurring problems for individuals and families.
- Interviewed clients individually and in family groups to determine services to best address specific needs.
- Counseled client and others on court process and time frames.
- Collaborated with colleagues regarding client court cases following an interdisciplinary model.
- Developed alternative disposition plans and court testimony to increase positive outcomes for clients.
SOCIAL WORK SUPERVISOR
GOOD SHEPHERD SERVICES
Bronx, NY
11.2014 - 04.2016
- Supervised and trained direct service staff around casework, counseling, home visits and crisis intervention for families involved in the child welfare system.
- Coordinated intakes and case assignments.
- Facilitated case consultation and ensured staff were adhering to tenets of SBC.
- Implemented and integrate the principles of Solution Based Casework.
- Integrated practice of SBC into supervisory sessions.
- Conducted psychosocial assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
QUALITY ASSURANCE WORKER
CARDINAL MCCLOSKEY SERVICES
Bronx, NY
03.2009 - 03.2011
- Provided quarterly assessment and trajectory reports for department.
- Reviewed and submitted FASPS's and permanency hearing reports.
- Ensured agency was in practice with Administration for Children's Services mandated policies.
- Established procedures and quality standards.
- Reviewed current standards and policies.
BEHAVIOR SPECIALIST
CARDINAL MCCLOSKEY SERVICES
Bronx, NY
06.2006 - 03.2009
- Engaged and facilitated working relationships with foster parents, biological parents and youth in foster care.
- Presented student behavioral data during IEP meetings to determine plan changes and progress.
- Obtained personal and family history in order to appropriately assess both individual and family function as well as to identify strengths and needs.
- Worked directly with students and discussed behavioral goals and implementation of behavior intervention programs.
- Located resources in the community for biological parents and youth.
- Testified in court regarding parent and child progress in achieving permanency.
- Completed FASP’s, Permanency Hearing Reports, and documented case activity into CONNECTIONS.
Education
MASTERS OF SOCIAL WORK -
Fordham University
New York, NY05.2008
Bachelors of Social Work - Social Work
Lehman College
Bronx, NY05.2006
Skills
- Psycho-social assessments
- Microsoft Teams
- Case assessments
- Records maintenance
- Health information systems
- Cognitive behavioral therapy
- Medical chart documentation
- Client-centered care
- Community referrals
- Crisis Intervention
- Discharge Planning
References
References Furnished Upon Request
Certification
- SIFI CERTIFICATION
- NYS LICENSED SOCIAL WORKER #087215
- CT LICENSED MASTER SOCIAL WORKER #8720
Timeline
BH CARE MANAGER II
Carelon Health
07.2020 - Current
SOCIAL WORK SUPERVISOR
Center For Family Representation
08.2017 - 02.2020
FORENSIC SOCIAL WORKER
Legal Aid Society of New York
06.2016 - 07.2017
SOCIAL WORK SUPERVISOR
GOOD SHEPHERD SERVICES
11.2014 - 04.2016
QUALITY ASSURANCE WORKER
CARDINAL MCCLOSKEY SERVICES
03.2009 - 03.2011
BEHAVIOR SPECIALIST
CARDINAL MCCLOSKEY SERVICES
06.2006 - 03.2009
MASTERS OF SOCIAL WORK -
Fordham University
Bachelors of Social Work - Social Work
Lehman College
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