Dalan E Henderson
Madison,WI
Summary
Dynamic professional with a proven track record at Badger Herald, enhancing sports coverage and community engagement. Excelled in team management and digital marketing, demonstrating creativity and flexibility. Skilled in critical thinking and effective communication, I significantly contributed to project successes and performance improvements. Passionate about leveraging organizational skills and a positive attitude to drive results and foster team collaboration.
Overview
5
5
years of professional experience
Work History
Assistant Sports Editor
Badger Herald
09.2024 - Current
- Delivered authoritative sports coverage with careful attention to game facts, stats and predictions.
- Managed online sports columns, blogs and video pieces.
- Edited more than three pieces per week, carefully checking content, wording, and facts.
- Revitalized community sports coverage by increasing assignments and revamping quality standards.
- I covered numerous events personally, traveling to games across Wisconsin to create buzz and offer expert coverage.
- Coordinated analytical sports pieces showing trends at different levels and offering insight into influences over sports.
- Monitored daily sporting events and issues to discuss and report pertinent news.
- Wrote stories, articles, or newsletters for publication.
- Published pieces online and promoted through social media sites.
- Produced multimedia elements such as videos or podcasts related to sports topics.
Business Operations Intern
Milwaukee Brewers Baseball Club
01.2023 - Current
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Set specific goals for projects to measure progress and evaluate end results.
- Maintained positive working relationship with fellow staff and management.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Monitored operations and reviewed records and metrics to understand company performance.
- Determined consumer needs to provide products and services appealing to larger market.
- Organized client meetings to provide project updates.
- Worked closely with human resources to support employee management and organizational planning.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Provided physical assistance to visitors getting onto and off of rides.
- Cleaned vehicles, booths and seats on rides to achieve sanitary compliance with park regulations.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Golf Caddy
Milwaukee Country Club
05.2021 - Current
- Record professional tournaments and edit footage for marketing usage
- Caddy for professional golfers at the Country Club
- Efficiently assist golfers with clean up, retrieve golf balls, and proactively tend to the needs of clients
- Ensure positive experience for golfers
Direct Marketing Sales Representative
M.V Marketing
Madison , WI
10.2024 - 01.2025
- Identified opportunities for cross-selling additional products or services to existing customers.
- Presented findings to management and executive leadership and fielded questions to help refine strategies.
- Resolved customer complaints promptly and professionally.
- Determined best methods to meet research objectives and produce useful data.
- Followed up with customers after each sale to ensure satisfaction.
- Prepared reports summarizing sales activity and progress toward goals.
- Participated in team meetings to discuss progress towards goals.
- Advised customers on product features, prices, availability, delivery options.
- Sold products and services in field for company.
Social Media Manager/Digital Marketing Manager
UW Madison Club Basketball
Madison , WI
08.2019 - 05.2023
- Curated user-generated content for promotional use, ensuring alignment with brand standards and copyright laws.
- Maintained an up-to-date knowledge of emerging technologies related to social media marketing.
- Created and optimized promotional publications and related materials.
- Directed activities of external agencies, establishments or departments.
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
- Assisted in developing strategies for increasing followership and engagement rates.
- Designed and edited promotional publications.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Edited footage using non-linear editing systems.
- Tracked changes made during the editing process using software programs.
Basketball Practice Player/Manager
UW-Madison Women's Basketball
08.2021 - 01.2023
- Delegated work to staff, setting priorities and goals.
- Devised game strategies, called plays, and led huddles before each play.
- Listened to coaches, trainers and support staff and implemented suggestions to enhance team contributions.
- Accepted constructive criticism from coaches and teammates to improve skills.
- Gathered feedback from players regarding their opinions on existing games and used it when creating future projects.
- Reacted to complex game situations quickly and effectively.
- Demonstrated commitment and responsibility towards fellow players and coaches through genuine respect and dedication to sport.
Middle School Basketball Coach
University School Of Miilwaukee
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Prepared athletes for special competitions and tournaments.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas.
Education
Bachelor of Communications - Communications
University of Wisconsin-Madison
Madison Madison, WI05.2023
Certificate of Journalism - Journalism
University Of Wisconsin-Madison
Madison, WI05.2023
Skills
- Practice Planning and Management
- Preseason Tryouts
- Personal Counseling
- Seasonal Planning
- Friendly, Positive Attitude
- Relationship Building
- Organizational Skills
- Computer Skills
- Team Management
- Fluent in Spanish
- Critical Thinking
- Basic Math
- Flexible Schedule
- Good Work Ethic
- Active Listening
- Planning & Organizing
- Training & Development
- Problem Resolution
- Performance Analysis
- Constructive Feedback
- Safety awareness
- Physical Fitness
- Physically Fit
- Team Bonding
- Performance Improvements
- Team Collaboration
- Effective Communication
- Decision-Making
- Creativity and Flexibility
Languages
Spanish
Limited
French
Limited
Timeline
Direct Marketing Sales Representative
M.V Marketing
10.2024 - 01.2025
Assistant Sports Editor
Badger Herald
09.2024 - Current
Business Operations Intern
Milwaukee Brewers Baseball Club
01.2023 - Current
Basketball Practice Player/Manager
UW-Madison Women's Basketball
08.2021 - 01.2023
Golf Caddy
Milwaukee Country Club
05.2021 - Current
Social Media Manager/Digital Marketing Manager
UW Madison Club Basketball
08.2019 - 05.2023
Middle School Basketball Coach
University School Of Miilwaukee
Bachelor of Communications - Communications
University of Wisconsin-Madison
Certificate of Journalism - Journalism
University Of Wisconsin-Madison
Similar Profiles
Salah BitatSalah Bitat
Digital News Editor at The Badger HeraldDigital News Editor at The Badger Herald
JACK COHNJACK COHN
Video Team Member at The Badger HeraldVideo Team Member at The Badger Herald
Kellie McIntyreKellie McIntyre
Office Manager, Admin Assistant and Accounting at BADGER EXCAVATION LLC & BADGER INVESTMENTS LLCOffice Manager, Admin Assistant and Accounting at BADGER EXCAVATION LLC & BADGER INVESTMENTS LLC