Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Cashier

Dalayna Johnston

Midway,GA

Summary

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

1
1
Certification

Work History

Cashier

TravelCenters of America
07.2025 - Current
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries, providing information about products and services.
  • Collaborated with team members to optimize workflow during peak hours.
  • Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
  • Conducted regular inventory checks, assisting in stock management and replenishment efforts.
  • Demonstrated adaptability by learning new procedures quickly in a fast-paced environment.
  • Supported promotional activities by effectively communicating offers to customers at checkout.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Suggested alternative products when requested items were out of stock.
  • Helped make cold food items such as; pudding cups, parfaits, cold sandwiches, salads, fruit cups, etc.
  • Helped make food items for the Deli area which includes; pizzas, empanadas, corn dogs, hot sandwiches, egg rolls, etc.

Camp Counselor (Seasonal)

Fresh Air Home
05.2025 - 07.2025
  • Supervised daily activities to ensure safety and engagement of campers.
  • Facilitated recreational programs, promoting teamwork and social skills among participants.
  • Assisted in planning and implementing educational activities aligned with camp objectives.
  • Maintained cleanliness and organization of camp facilities to enhance camper experience.
  • Adapted activities to accommodate diverse needs and interests of campers.
  • Monitored camper interactions, fostering a positive and inclusive environment.
  • Collaborated with fellow counselors to improve program delivery and camper satisfaction.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
  • Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
  • Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Encouraged team building to increase camaraderie, trust and rapport.
  • Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
  • Assisted in preparing meals and snacks to provide nutritional needs to campers.
  • Supported campers' personal growth by providing consistent emotional and social support.
  • Assisted in resolving conflicts among campers by implementing appropriate disciplinary measures when necessary.
  • Administered first aid when needed; promptly responded to medical emergencies following established protocols.
  • Increased campers participation in organized activities by implementing incentives such as rewards or recognition programs.
  • Supported inclusion efforts by creating an inclusive environment where all campers felt welcome regardless of their abilities or backgrounds.

Education

High School Diploma -

Columbia High School
Lake City, FL
05-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality
  • Cash register operation
  • Professionalism and courtesy
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • POS systems
  • Staff training
  • Attention to detail
  • Decision making aptitude
  • Childcare
  • Leadership
  • Communication skills
  • Content creation
  • CPR

Certification

  • CPR Training - May 2025 to May 2027
  • Driver's License

Languages

English
Native or Bilingual
Korean
Limited Working

Timeline

Cashier

TravelCenters of America
07.2025 - Current

Camp Counselor (Seasonal)

Fresh Air Home
05.2025 - 07.2025

High School Diploma -

Columbia High School
Dalayna Johnston