Dale Arthur
Long Beach,CA
Summary
Accomplished Supervisor with a proven track record at PSC Industries, enhancing team productivity and customer satisfaction through effective leadership and problem-solving. Skilled in staff management and process optimization, I significantly reduced employee turnover and improved operational efficiency. Expert in training and mentoring, my approach fosters a culture of excellence and achievement.
Overview
10
10
years of professional experience
Work History
Supervisor
PSC Industries
08.2016 - 09.2016
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Solicited customer feedback to identify and improve on areas of weakness.
- Boosted team performance by developing customer service training materials and conducting service training.
Supervisor
HydroChem Industrial Services
08.2015 - 07.2016
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Supervisor
Veolia Environmental Services
10.2006 - 08.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Los Angeles Jordan High School
Skills
Training and mentoring
Goal-Oriented
Staff Management
Employee Motivation
Complex Problem-Solving
Inventory Control
Staff Discipline
Processes and procedures
Project Management
Schedule development
Policy Enforcement
Priority management
Waste Reduction
Timeline
Supervisor
PSC Industries
08.2016 - 09.2016
Supervisor
HydroChem Industrial Services
08.2015 - 07.2016
Supervisor
Veolia Environmental Services
10.2006 - 08.2015
Los Angeles Jordan High School
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