Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Dale Baker

Opelika,AL

Overview

4
4
years of professional experience
1
1
Certification

Work History

Merchandiser

Footprint Solutions
05.2025 - Current
  • Verified products were present at the correct locations in the proper quantities.
  • Updated pricing and product displays to grab customers' attention.
  • Removed damaged, out-of-code, not-in-set, and discontinued items from displays.
  • Monitored inventory levels and kept adequate stock in product displays on the sales floor.
  • Applied security labels to high-shrink items
  • Frequently operate technology to log time in/out, work completed, and manage plan-o-grams
  • Conduct audits across multiple retail locations within a certain radius
  • Completed efficient store resets to prepare store for special promotions and seasonal updates
  • Assisted customers with any questions, offered help, and/or directed them to someone who specializes in that department

Sales Associate

Game X Change
04.2024 - 03.2025
  • Solved customer challenges by offering relevant products and services
  • Provided positive first impressions to welcome existing, new, and potential customers
  • Assisted in inventory management by conducting regular stock checks and restocking shelves
  • Prepared merchandise for sales floor by pricing and tagging and properly cleaning the pre-owned merchandise
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
  • Educated clients on current promotional offerings and products using persuasive selling tactics
  • Managed returns, exchanges and refunds in accordance with store policy
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Maintained a clean and organized work environment to enhance the shopping experience for customers
  • Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
  • Collaborated with team members to provide exceptional customer service, ensuring smooth store operations and a positive shopping experience

Dishwasher

Cracker Barrell
06.2023 - 12.2023
  • Washed, sanitized, and organized workspace
  • Scraped, washed, and efficiently restacked dishware, utensils, and glassware to keep the kitchen ready for customer demands
  • Stepped into additional roles during busy times to boost coverage of important stations
  • Kept work area clean and free of debris to prevent potential accidents
  • Worked with chemicals such as detergents, rinse agents, and sanitizers to protect customer health
  • Helped the team meet expected demands by restocking work areas throughout the restaurant, such as server stations, salad bars, and supply cupboards
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots, grates, fryer baskets, and other items often used by kitchen staff
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep the kitchen spotless
  • Assisted in bussing tables in a quick and quiet manner

Baker

Crumbl Cookies
03.2022 - 06.2023
  • Produced high-quality baked desserts, mainly cookies, consistently meeting customer expectations
  • Followed recipes and production schedules to ensure timely delivery of fresh products
  • Maintained a clean and organized work area, adhering to food safety and sanitation guidelines
  • Managed inventory levels of baking ingredients and supplies to minimize waste and control costs
  • Operated commercial baking equipment such as ovens, mixers, and dough sheeters with precision and efficiency
  • Trained new bakery staff members on proper techniques for mixing, shaping, proofing, and baking various doughs
  • Assisted in the preparation of specialty items for holidays or special events
  • Managed multiple tasks simultaneously in a fast-paced environment while maintaining attention to detail

Education

Associate of Science - Information Systems

Southern Union
Opelika, AL
05-2026

Skills

  • Computer Configuration
  • System Diagnostics & Troubleshooting
  • Hardware & Software Installation
  • Peripheral Device Setup
  • Issue Resolution
  • Web Security
  • Technical Support & Customer Assistance

Accomplishments

  • Led merchandising across 15 retail stores
  • Recruited, trained, and supervised staff.
  • Restored malfunctioning consoles, phones, tablets, and laptops to working condition, increasing resale value and customer satisfaction
  • Prepared devices for customer use through resets, updates, and setups, ensuring smooth performance and reducing returns
  • Preserved device quality by safely cleaning and maintaining electronics, helping maintain store reputation for reliable products

Certification

  • CompTIA A+
  • CompTIA IT
  • Microsoft 365

Languages

English
Native or Bilingual

Timeline

Merchandiser

Footprint Solutions
05.2025 - Current

Sales Associate

Game X Change
04.2024 - 03.2025

Dishwasher

Cracker Barrell
06.2023 - 12.2023

Baker

Crumbl Cookies
03.2022 - 06.2023

Associate of Science - Information Systems

Southern Union

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Dale Baker