Dale Beach
Taylor,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. I work well under pressure when and if needed an and never forget you can learn something new everyday from anyone.
Overview
8
8
years of professional experience
Work History
Sales / Marketing Manager
Calton Cases
Austin, TX
07.2016 - 02.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated with others to discuss new opportunities.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Day to Day Operations Manager
Calton Cases
Austin , TX
07.2016 - 02.2024
- Before running sales and marketing I ran day to day operations.
- Duties included employee scheduling, sourcing material for the production floor, maintaining lead time, Research and development for all new products, constantly improving company costs for future projections and growth.
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Before running day to day operations I started on the production floor building custom fitted cases out of fiber glass for instruments.
Education
High School Diploma -
Quest
Humble TX05-1995
Skills
- Problem-Solving
- Supervision and leadership
- Dependable and Responsible
- Flexible and Adaptable
- Decision-Making
- Planning
- Cultural Awareness
- Troubleshooting
- Teamwork and Collaboration
- Critical Thinking
Affiliations
- I enjoy cooking
- I enjoy creating the arts such as painting (although I'm not the greatest at it) leather working, and lure making.
Timeline
Sales / Marketing Manager
Calton Cases
07.2016 - 02.2024
Day to Day Operations Manager
Calton Cases
07.2016 - 02.2024
High School Diploma -
Quest
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