Dale Bendorf
Summary
Results-driven Configuration Manager known for high productivity and efficient task completion. Specialize in system configuration, process automation, and change management. Excel using critical thinking, problem-solving, and communication skills to navigate complex projects and drive continuous improvement.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
Work History
Configuration Manager
Marpai Health
Charlotte
11.2024 - Current
- Managed configuration workflows, ensuring system integrity and compliance with established standards.
- Collaborated with cross-functional teams to enhance configuration processes and improve documentation accuracy.
- Led training sessions for staff on configuration management best practices, equipping them with essential tools and knowledge.
Plan Builder
Marpai Health
Charlotte
09.2017 - 11.2024
- Collaborated with cross-functional teams to align organizational plan building efforts across departments.
- Coordinated multiple projects simultaneously to meet strict deadlines.
- Designed comprehensive health plans tailored to meet specific member needs.
Claims Processor
Integra Health
Charlotte
07.2012 - 09.2017
- Reviewed and processed health insurance claims, ensuring accuracy and completeness to support timely reimbursements.
- Processed insurance claims efficiently for diverse healthcare services.
- Reviewed medical documentation for accuracy and completeness.
- Communicated with healthcare providers regarding claim status and requirements.
Claims Manager
Benefit Management Services
Charlotte
05.2003 - 07.2012
- Led team of claims adjusters to achieve timely claim resolution.
- Coordinated team members to consistently meet high production standards with accuracy.
- Managed claims processing and resolution for diverse client accounts.
- Led team in reviewing and analyzing complex claims submissions.
- Developed training programs to enhance staff knowledge and skills.
Claims Processor
Benefit Management Services
Charlotte
03.2002 - 05.2003
- Reviewed and processed health insurance claims, ensuring accuracy and completeness to uphold service quality.
- Ensured compliance with company policies and regulatory standards during claims processing to maintain operational integrity.
- Processed insurance claims efficiently for timely resolutions.
- Reviewed claim documentation for accuracy and completeness.
- Coordinated with healthcare providers to gather necessary information.
Education
Television Production
Milwaukee Area Technical College
Milwaukee, WI 08.1983 - 05.1985
Fennimore High School
Fennimore, WISkills
- Configuration management
- Change control
- Compliance auditing
- System auditing
- Documentation standards
- Documentation practices
- Process optimization
Timeline
Configuration Manager
Marpai Health
11.2024 - Current
Plan Builder
Marpai Health
09.2017 - 11.2024
Claims Processor
Integra Health
07.2012 - 09.2017
Claims Manager
Benefit Management Services
05.2003 - 07.2012
Claims Processor
Benefit Management Services
03.2002 - 05.2003
Television Production
Milwaukee Area Technical College
08.1983 - 05.1985
Fennimore High School