Dale Benner
Oakland TWP,Michigan
Summary
Driven professional with a track record of exceeding sales targets by over 30% at Quality Mitsubishi, leveraging exceptional communication skills and in-depth product knowledge. Skilled in customer service and problem-solving, adept at cultivating long-term client relationships and enhancing customer satisfaction. Demonstrates expertise in merchandise stocking and sanitation practices, contributing to a positive and efficient work environment.
Overview
2024
2024
years of professional experience
Work History
Painter
Meat Department Clerk
Kroger
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
Cleaning Professional
OC Details
07.2014 - 10.2023
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Conducted detailed market research to remain current on industry trends, competitor activity, and new product offerings.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Organized and used industrial cleaning products following strict safety procedures.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Responded promptly to client feedback, making adjustments as necessary to ensure continuous improvement in service delivery.
- Contributed to team efficiency by training new employees on proper cleaning procedures and safety protocols.
- Established trust with clients by maintaining confidentiality regarding their personal belongings and living spaces while performing duties as a Cleaning Professional.
- Supported green initiatives by integrating eco-friendly cleaning practices into daily routines whenever feasible.
- Maximized productivity with thorough knowledge of various tools, equipment, and materials used in the cleaning industry.
- Demonstrated versatility in meeting the unique demands of diverse clientele across residential, commercial, industrial, and institutional settings.
- Achieved greater levels of cleanliness through regular communication with clients regarding their specific needs and expectations.
- Assisted in reducing costs by monitoring equipment usage and identifying opportunities for preventative maintenance.
Car Salesperson
Quality Mitsubishi
05.2008 - 09.2013
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Conducted detailed market research to remain current on industry trends, competitor activity, and new product offerings.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Met customers on lot and in showroom to discuss available vehicles and options.
Dog Training
Darnell's Kennels
01.1999 - 11.2008
- Assisted with dog training sessions, helping canines develop positive behaviors and skills.
- Enhanced service dog training outcomes by implementing positive reinforcement techniques and customized training plans.
- Assisted in the organization of dog training sessions, ensuring efficient scheduling and availability for clients.
- Gained hands-on experience in using various dog training tools such as clickers, e-collars, and harnesses effectively.
- Enhanced client satisfaction by providing personalized coaching on various dog training techniques and strategies.
- Increased dog training success rates by utilizing positive reinforcement techniques and maintaining consistency in commands.
- Increased success rate of service dog training by introducing innovative training methods and tools.
- Efficiently managed resources including equipment, personnel, and facilities, ensuring smooth operation of the Military Working Dog Training Program.
- Contributed to marketing efforts by creating engaging content showcasing successful client stories and highlighting the benefits of professional dog training services.
- Organized public demonstrations showcasing trained canines'' capabilities in obedience trials and agility competitions, raising awareness about the benefits of professional dog training services.
- Improved dog training techniques by observing and assisting experienced trainers during sessions.
- Increased client referrals by cultivating strong rapport with satisfied customers who enthusiastically shared their experiences with friends and family members seeking professional dog training assistance.
- Developed dog training curricula to cater to various skill levels and requirements, ensuring a comprehensive learning experience for each client.
- Stayed up-to-date on current trends within the dog training industry by attending seminars/webinars covering new research findingsmethods.
- Evaluated the effectiveness of various dog training tools such as clickers or treat pouches to recommend the most suitable equipment for each client''s needs.
- Developed an innovative approach to dog training by integrating practices from various fields, including animal behavior science, sports psychology, and human motivational theories.
- Expanded knowledge of canine behavior science through continuous research on current best practices in dog training methods.
- Demonstrated commitment to ongoing professional development by attending workshops, seminars, and conferences related to dog training practices.
Education
GED -
Port Huron South
Port Huron Michigan1999
Skills
Customer Service
Knife Handling
Workplace Safety
Safety awareness
Cleanliness standards
Merchandise Stocking
Sanitation Procedures
Equipment Operation
Stock Rotation
Food Safety Compliance
Inventory Stocking
Facility Cleaning
Equipment monitoring
Product display
Product Sales
Waste Reduction
Cross-Selling Products
Temperature Monitoring
Shipment Processing
Maintaining freshness
Merchandising Techniques
Slicer Operation
Food handling policies
Sanitation and food safety
Safe Food Handling
Surface cleaning
Package preparation
Sanitation Practices
Meat processing
Order Fulfillment
Teamwork and Collaboration
Team Player
Problem-Solving
Cleaning and organization
Time Management
Attention to Detail
Multitasking and Organization
Problem-solving abilities
Cleaning and sanitizing
Multitasking
Collaboration and Teamwork
Multitasking Abilities
Reliability
Cleaning
Excellent Communication
Team Leadership
Timeline
Cleaning Professional
OC Details
07.2014 - 10.2023
Car Salesperson
Quality Mitsubishi
05.2008 - 09.2013
Dog Training
Darnell's Kennels
01.1999 - 11.2008
Painter
Meat Department Clerk
Kroger
GED -
Port Huron South