Summary
Overview
Work History
Education
Skills
Timeline
Generic

DALE BEYERS

Aledo

Summary

Dynamic General Manager at Meineke Car Care Centers with a proven track record in operations management and team leadership. Expert in developing strategies that enhance profitability and customer satisfaction. Skilled in training and coaching staff, fostering a collaborative environment that drives performance and efficiency. Committed to achieving organizational goals through effective problem resolution.

Overview

31
31
years of professional experience

Work History

General Manager

Meineke Car Care Centers
08.2021 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.

SERVICE ADVISOR

MEADOR DODGE CRYSLER
03.2018 - 06.2021
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.

LEAD TECHNICIAN

FTS International Services
07.2017 - 03.2018
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Monitored and enforced safety measures to mitigate hazards.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Adhered to established policies and standards to safely complete projects.
  • Tested components and systems to evaluate performance and identify concerns.
  • Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
  • Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
  • Monitored spare parts inventory and addressed shortages with purchasing personnel.
  • Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
  • Improved equipment efficiency by conducting regular maintenance and implementing upgrades.

Project Manager

Marco Company
06.2015 - 06.2017
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.

OPERATIONS MANAGER

MAYCO SERVICES
02.2014 - 06.2015
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented strategies to maximize customer satisfaction.

SUPERVISOR

SUN BELT OIL AND GAS
05.2013 - 02.2014
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.

Electronics Technician

Superior Energy Services Company
10.2009 - 08.2012
  • Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
  • Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
  • Enhanced system performance by troubleshooting and repairing electronic equipment.
  • Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.
  • Troubleshot and resolved equipment failures to reduce operational disruption.
  • Monitored and tested equipment performance to diagnose and resolve problems.
  • Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
  • Streamlined workflow processes through efficient organization of resources, tools, and documentation.
  • Assembled, tested and maintained components and systems for high-performing electronics.
  • Reduced downtime for critical systems by providing timely maintenance and repair services.
  • Used diagnostic and testing processes in collaboration with product engineers to identify, define, and solve development issues.
  • Delivered high-quality results under pressure by managing multiple simultaneous projects with tight deadlines efficiently.
  • Improved team collaboration by training junior technicians on proper diagnostic and repair techniques.
  • Calibrated electrical components and systems to optimize performance.

Aviation Technician

SOUTHWEST AIRFRAME AND TANK SERVICES (SWAT)
08.2003 - 06.2009
  • Assisted in reducing inventory costs through diligent tracking and management of parts and equipment.
  • Reduced downtime for repairs by efficiently troubleshooting and diagnosing technical issues.
  • Streamlined communication with colleagues, leading to better teamwork and improved project outcomes.
  • Increased team productivity through effective collaboration on complex repair projects.
  • Improved overall aircraft performance with meticulous adherence to maintenance schedules.
  • Shared knowledge with junior technicians, fostering an environment of learning and growth within the team.
  • Minimized errors during repairs with careful attention to detail and adherence to established protocols.
  • Ensured timely completion of work orders by prioritizing tasks according to urgency and importance.
  • Kept up-to-date with industry developments by attending relevant training courses and workshops regularly.
  • Maintained accurate records of all aviation maintenance tasks, ensuring regulatory compliance.
  • Contributed to cost savings by identifying and implementing more efficient repair methods.
  • Enhanced aircraft safety by performing thorough inspections and routine maintenance.
  • Played a key role in updating workplace safety practices, resulting in fewer accidents and increased staff awareness.
  • Demonstrated excellent problem-solving skills when faced with unforeseen challenges during repair projects.
  • Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
  • Enhanced customer satisfaction through effective communication and problem-solving strategies.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
  • Developed processes to save on costs and prevent losses.

Automotive Technician/Mechanic Shop Foreman

EVANS BRAKE SERVICE
08.1994 - 07.2003
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.

Education

GED -

Weatherford College
Weatherford, TX
06-1999

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management

Timeline

General Manager

Meineke Car Care Centers
08.2021 - Current

SERVICE ADVISOR

MEADOR DODGE CRYSLER
03.2018 - 06.2021

LEAD TECHNICIAN

FTS International Services
07.2017 - 03.2018

Project Manager

Marco Company
06.2015 - 06.2017

OPERATIONS MANAGER

MAYCO SERVICES
02.2014 - 06.2015

SUPERVISOR

SUN BELT OIL AND GAS
05.2013 - 02.2014

Electronics Technician

Superior Energy Services Company
10.2009 - 08.2012

Aviation Technician

SOUTHWEST AIRFRAME AND TANK SERVICES (SWAT)
08.2003 - 06.2009

Automotive Technician/Mechanic Shop Foreman

EVANS BRAKE SERVICE
08.1994 - 07.2003

GED -

Weatherford College

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