Dale Brandenburg
Bartlesville,OK
Summary
Dynamic professional with extensive experience at Bill Knight Ford, specializing in vehicle transport and customer relationship management. Demonstrated success in enhancing service efficiency and customer satisfaction through effective shuttle service operations and precise service ticket documentation. Recognized for building strong client relationships while maintaining seamless operations in high-pressure environments.
Overview
29
29
years of professional experience
Work History
Porter
Bill Knight Ford
Bartlesville, OK
01.2025 - 08.2025
- Transported vehicles between service bays and customer lots efficiently.
- Assisted customers with inquiries and directed them to appropriate services.
- Transported vehicles to designated areas for maintenance and washing.
- Provided transport for customers and dealership personnel
- Provided shuttle service for customers when their vehicle was being serviced at the shop.
- Assisted customers with loading and unloading items from their vehicles.
- Received customer vehicles for service and parked them in designated areas.
- Contributed to service ticket writing and tagging of customer vehicles.
- Transported completed vehicles back to the customer's residence or place of business.
- Prepared rental cars for customers who requested them while their own vehicle was being serviced.
- Delivered loaner cars to customers who requested them while their own vehicle was undergoing repairs or maintenance work.
Major/Lead Pastor
The Salvation Army Thrift Store
Hoffman Estates, IL
06.2000 - 07.2024
- Led weekly worship services, creating engaging and uplifting experiences for the congregation.
- Developed sermon series, integrating biblical teachings with contemporary issues and community needs.
- Provided pastoral care, counseling individuals and families during times of crisis and transition.
- Coordinated outreach programs, encouraging volunteer participation to serve local community needs.
- Mentored church staff, fostering growth and collaboration within the ministry team.
- Facilitated strategic planning sessions, aligning church vision with community engagement goals.
- Oversaw church operations, ensuring smooth functioning of administrative and support activities.
- Engaged in interfaith dialogue, building relationships with local religious leaders for collaborative efforts.
- Managed all aspects of ministry.
- Visited, counseled, and prayed with church members to provide pastoral care.
- Conducted special services like baptisms, weddings, and funerals.
- Led outreach initiatives to reach out to unchurched, inactive or new residents in community.
- Reached out to unchurched, new residents or inactive church members.
- Wrote articles for church newsletters and bulletins.
- Guided staff and volunteers in administering education, youth, social action, fellowship and pastoral care ministry programs.
- Brought attention to youth ministry contributions through congregational awareness initiatives.
- Coordinated with stewardship committee to advocate biblical stewardship when promoting congregational benevolence.
- Assisted with social media presence by creating content such as blog posts or videos.
- Gathered feedback from congregation on programs and activities in order to plan future initiatives.
- Lead fundraising efforts for mission trips and special projects.
- Cultivated meaningful relationships with church members through pastoral care visits.
- Managed budgeting process to ensure financial stability of the church's operations.
- Collaborated with music directors and choir leaders to create inspiring worship experiences.
- Facilitated communication between volunteers, staff members, and outside organizations as needed.
- Attended conferences related to religious topics or current issues facing churches.
- Developed and implemented a comprehensive vision for the church's growth and development.
- Organized weekly worship services, Bible study groups, prayer meetings, and other special events.
- Coordinated with other churches in the area for joint ministry opportunities.
- Created sermon outlines and delivered inspirational sermons on Sunday mornings.
- Engaged in public speaking engagements regarding topics relevant to faith-based organizations.
- Oversaw all aspects of facility maintenance including repairs, upgrades.
- Provided spiritual guidance and leadership to church members.
Cadet
The Salvation Army College for Officers Training
Chicago, IL
08.1998 - 06.2000
- Observed and learned best practices for effective community outreach efforts.
- Attended briefings, meetings, and other events related to cadet operations.
- Participated in community outreach programs aimed at recruiting new cadets.
- Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
- Patrolled grounds and buildings on foot, by bicycle or via car to monitor activity and deter crime.
Social Services Director
The Salvation Army Thrift Store
Champaign, IL
03.1996 - 07.1998
- Engaged with clients to understand their needs and direct them to services.
- Collaborated with local agencies to enhance support service offerings.
- Maintained accurate records of client interactions and resources provided.
- Coordinated with other departments to ensure efficient delivery of services.
- Created reports summarizing program activities, outcomes, budget expenditures.
- Facilitated meetings between clients and families and other professionals involved in their care.
- Reviewed applications for eligibility criteria and determined appropriateness of services provided.
- Participated in community events related to social services initiatives.
- Established relationships with various governmental organizations for funding opportunities.
- Provided leadership in developing policies, procedures, and protocols for social service programs.
- Maintained records regarding client information, program progress.
- Evaluated program effectiveness by collecting feedback from participants.
- Managed budgets and ensured fiscal responsibility within the department.
- Assisted with grant writing efforts when necessary.
Education
GED -
Olivet Nazarene University
Bourbonnais, IL06-2005
GED -
Lakeland High School
Lakeland, FLSkills
- Vehicle transport
- Customer assistance
- Shuttle service
- Service ticket writing
- Vehicle parking
- Customer relationship management
Timeline
Porter
Bill Knight Ford
01.2025 - 08.2025
Major/Lead Pastor
The Salvation Army Thrift Store
06.2000 - 07.2024
Cadet
The Salvation Army College for Officers Training
08.1998 - 06.2000
Social Services Director
The Salvation Army Thrift Store
03.1996 - 07.1998
GED -
Olivet Nazarene University
GED -
Lakeland High School
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