Dale Davis
Frankfort,USA
Summary
Dynamic Sales Associate with extensive experience in retail environments, recognized for delivering exceptional customer service and fostering memorable guest experiences. Strong organizational and time management skills enhance the ability to manage multiple tasks effectively. Demonstrates a deep product knowledge that drives sales and builds customer loyalty. Career aspirations include advancing within the retail industry to leverage skills in a leadership capacity.
Overview
26
26
years of professional experience
Work History
Firearms Associate
Rural King
04.2024 - Current
- Receive and process new inbound firearms
- Properly tag and price firearms per serial numbers
- Assist new customers in selection of the proper firearms that they feel comfortable with, and meets their requirements
- Provide information to ensure preferred purchase of ammunition
- Issue annual fishing and hunting licenses
- Process sales of firearms according to company policy, and Federal regulations according to ATF Form 4473
- Perform weekly and monthly firearms serial number audits
Unemployed
01.2022 - 04.2024
- Medical reasons
1st shift Hoosier Line packing
Donaldson Inc
12.2017 - 01.2022
- Package Product and prep for shipping
- Setup Run order move and master tags to provide an even transition between production orders
- Ensure proper labeling of product during production runs
- Adapt to changing production run orders according to demand
Assistant manager
O’Reilly’s Auto Parts
09.2017 - 11.2017
- Customer relations, Customer Sales
- Inventory Control including cycle counting and handling of customer special orders
- Closing of store to include building security, store cleanup, and cash drawer balancing
Sales Manager/Advertising Manager
Kramer Lumber
01.2014 - 09.2017
- Establish Forklift training program for all yard employees to meet state requirements
- Forklift operations
- Customer relations, Customer Sales
- Negotiated an OSHA investigation reducing an infraction expense by 50% ($3,000)
- Originated a company-wide Safety Program for the lumber yard that encompassed forklift safety training and operator licensing
- Designed and administrated a new company website to improve the company’s social media presence increasing foot traffic by 23% in the first six months
- Collaborated all advertising with the Do-It-Best Co-op to include mailings, coupon book design, and advertising budgetary requirements
- Administrated all email advertising and social media presence increasing store visitation by 31%
- On-site IT support for networking diagnostics and repairs not provided by the contracted IT supplier
Security Site Supervisor
G4S Securities USA
01.2013 - 01.2014
- As Chief Security Officer, I supervised a guard staff of 25 to 30 patrol officers at a major distribution center warehousing all mail order items up to, and including firearms and ammunition for Gander Mountain
- Formulate a standardized SOP (Standard Operating Procedure) for on-site operations
- Consistently monitor and control video surveillance Systems, and magnetic door locks for three buildings at CNH (Case New Holland) in Lebanon
- Meticulously documented incident activities on Incident Reports for G4S and client facility
- Guaranteed client facility security with routine patrols
Tool Crib Coordinator
NTK Precision Axle Corp.
02.2007 - 01.2013
- Generated an SOP (Standard Operating Procedure) for proper tracking and processing of inventory products following company guidelines and projected usages using MS Office 2007 and 2010
- Created an MS Database to auto-generate independent part numbers for an inventory system eliminating excess cost from duplicate ordering and unwanted expenses
- Vigorously maintain minimum and maximum stocking levels of repair parts as not to disrupt production
- Originated the adoption and implementation of a security system that limited access to impact inventory accuracy, and reduce inventory shrink by 42% during first official inventory
- Forklift operations
Assistant Store Manager
Advance Auto Parts
03.2002 - 02.2007
- Provide prompt and courteous customer service to retail and commercial customers
- Increased inventory accuracy by 37% by implementing weekly cycle counts, and eliminating “no-pay” special orders
- Implementing new employee training which increased sales
- Expanded the commercial customer base to an added 60% of local repair facilities
- Maintain store operations in absence of Store Manager
Business Manager/Technician
MR Muffler & Brake Inc
01.1999 - 03.2002
- Computerized business operations to include estimation, quoting, invoicing, warranty database, and electronic catalog libraries
- Mandated a digital warranty database to increase accuracy and customer satisfaction
- Overhaul customer billing procedure to increase per customer billing profits by 8%
- Targeted an advertising campaign that produced a 15% net profit increase during the first year of program
- Conceive and implement a customized automotive program to attract new customers that previously were not targeted
- This attracted an approximate 28% customer base increase
Education
Associate Degree - Automotive Service Business Management
Lincoln Technical Institute
01.1997
Skills
- Organizational Leadership
- Written/Spoken Communications
- Adaptable Training
- Effective Project Oversight
- Advertising Expertise
- Advertising Graphic Design
- Results-Focused Planning
- Windows 11, 10, 8, 7, XP OS
- MS Office 2013
- Linux Operating System
- Epicor Eagle Business Software
- Experienced in TurboCAD 15
- QuickBooks
- Billing and Stock Control
- Firearms expertise
- Firearms licensing
- Firearm assembly
- Background checks
References
References available upon request.
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