Dale Downing
Norwalk,OH
Summary
Proven leader and diligent worker, I enhanced customer satisfaction and operational efficiency at Monroeville Industrial Moldings. My expertise in customer service and safety awareness, combined with a keen attention to detail, led to significant improvements in team productivity and client relations without compromising on quality or safety.
Knowledgeable [Desired Position] with solid background in manual labor and hands-on construction work. Proven track record of contributing to various projects, ensuring timely completion and maintaining safety standards. Demonstrated skills in operating heavy machinery and working collaboratively within team environment.
Experienced with operating heavy machinery and performing manual labor tasks efficiently. Utilizes problem-solving skills to address on-site challenges and ensure project continuity. Knowledge of safety protocols and team collaboration, contributing to successful project outcomes.
Overview
15
15
years of professional experience
Work History
Laborer
Norwalk Custodial Services
02.2024 - Current
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Exhibited professionalism when interacting with clients, promptly addressing concerns and answering questions about the cleaning process.
- Adapted quickly to changing client needs or preferences during job assignments for maximum satisfaction rates among customers served.
- Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
- Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
- Enhanced company reputation through meticulous attention to detail and excellent customer service.
Maintenance Crew Member
I&R Properties
02.2019 - 08.2022
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Solved complex mechanical problems using critical thinking skills and extensive knowledge of tools, materials, and techniques.
Supervisor
Monroeville Industrial Moldings
01.2010 - 06.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
South Central High School
Greenwich, OHSkills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Customer service
- Team collaboration
Timeline
Laborer
Norwalk Custodial Services
02.2024 - Current
Maintenance Crew Member
I&R Properties
02.2019 - 08.2022
Supervisor
Monroeville Industrial Moldings
01.2010 - 06.2014
South Central High School
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