Dale Dumbrille
Punta Gorda,FL
Summary
Accomplished Director of Operations at Blue Fig LLC, adept in operational productivity and team leadership. Streamlined workflows, enhancing efficiency and reducing costs by 20%. Expert in strategic planning and employee development, fostering a collaborative work environment. Proven track record in achieving operational excellence and driving organizational success.
Professional operations leader with consistent track record in optimizing processes and driving impactful results. Proven ability to lead teams, implement strategic initiatives, and adapt to changing environments with ease. Skilled in project management, process improvement, and resource allocation. Known for effective collaboration and delivering dependable outcomes.
Experienced Operations Director proficient in managing small and medium operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Overview
12
12
years of professional experience
Work History
Director of Operations
Blue Fig LLC
11.2017 - Current
- Streamlined operational workflows, enhancing efficiency and reducing turnaround times.
- Led cross-functional teams in implementing process improvements, resulting in increased productivity.
- Developed and executed strategic initiatives to optimize resource allocation and reduce costs.
- Mentored junior staff, fostering professional development and enhancing team performance.
- Oversaw daily operations, ensuring compliance with industry standards and organizational policies.
- Facilitated communication between departments, improving collaboration and project outcomes.
- Managed vendor relationships to ensure timely delivery of services and materials aligned with business goals.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Established and monitored quality assurance standards to achieve operational excellence.
Hiring Manager
Blue Fig LLC
11.2017 - Current
- Developed hiring strategies to attract top talent and enhance recruitment processes.
- Led cross-functional teams to implement effective onboarding programs for new employees.
- Streamlined candidate screening procedures, improving efficiency and reducing time-to-hire.
- Conducted performance evaluations and provided constructive feedback to team members.
- Facilitated training sessions on interviewing techniques for hiring managers across departments.
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
- Negotiated salary packages and benefits offerings for newly hired employees, ensuring competitive compensation structures across all departments.
- Increased applicant quality by streamlining the hiring process and implementing a pre-screening system.
- Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Met with managers to discuss vacancies, applicant qualifications, and characteristics of top candidates.
- Designed, developed, and implemented successful recruitment process to fill more than [Number] vacancies each year.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Recruited top talent to maximize profitability.
- Fostered positive work environment through comprehensive employee relations program.
Territory Sales Manager
Cricket Wireless
06.2015 - 10.2017
- Developed and executed territory sales strategies to achieve revenue targets.
- Built and maintained strong relationships with key clients to drive customer loyalty.
- Analyzed market trends and competitor activities to identify growth opportunities.
- Led cross-functional teams to implement promotional campaigns and product launches.
- Provided sales training and mentorship to junior team members, fostering professional development.
- Increased sales revenue by developing and implementing strategic territory plans.
- Collaborated with marketing teams to align messaging and enhance brand visibility in the territory.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
- Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the company.
- Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
Indirect Sales Executive
Cricket Wireless
08.2013 - 08.2015
- Developed and maintained strong customer relationships to enhance service satisfaction.
- Executed sales strategies to drive revenue growth and market penetration.
- Trained and mentored new sales team members on product knowledge and customer engagement techniques.
- Analyzed market trends to identify opportunities for business expansion and competitive advantage.
- Implemented targeted marketing initiatives to boost brand visibility in local markets.
- Managed inventory levels to ensure product availability aligned with customer demand patterns.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
High School Diploma -
Traverse City Senior High
Traverse City, MI06-1982
Skills
- Operational productivity
- Operations oversight
- Collaborative strategic planning
- Development and implementation of strategies
- Cost control
- Schedule oversight
- Retail build outs
- Operations management
- Employee development
- Staff management
- Team leadership
- Customer service
Top Sales In Florida
I drove the sales team to achieve and exceed quarterly sales targets with emphasis on team work and cross channel collaborations.
Received several recommendations and comminations for efforts to motivate and challenge my team to over index in our sales environment.
Timeline
Director of Operations
Blue Fig LLC
11.2017 - Current
Hiring Manager
Blue Fig LLC
11.2017 - Current
Territory Sales Manager
Cricket Wireless
06.2015 - 10.2017
Indirect Sales Executive
Cricket Wireless
08.2013 - 08.2015
High School Diploma -
Traverse City Senior High