Dale Hadfield
Wolfeboro,NH
Summary
Detail oriented shop manager and automotive technician with 40 years of experience leading a team of technicians. Takes pride in ensuring every vehicle is maintained to the highest standard and continuously exhibits excellent customer service and job performance.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Automotive Shop Manager
Weston Auto Body
04.2009 - Current
- Dispatching service work accordingly to other technicians to efficiently diagnose, and service vehicles.
- Effectively communicates with customers in regards to scheduling, repair status and follow up.
- Maintains a safe working environment by enforcing adherence to safety protocols.
- Keeps orderly records of invoicing and billing within mechanical department.
- Assess and orders necessary parts to repair vehicles in a timely and efficient matter.
- Maintains inventory of necessary shop supplies.
- Supervises the upkeep of the facility and grounds.
Automotive Technician
Miller CPDJ - Chevrolet & Buick
12.1996 - 03.2009
- Master Technician who serviced and diagnosed problematic vehicles.
- Trained young apprentice mechanics.
- Executed in-depth electrical diagnostic work.
- Performed intricate engine and drive train repairs.
- Kept track of hours on job for proper billing.
Automotive Technician
Lakes Region Chrysler Jeep
06.1996 - 11.1996
- Master Technician who effectively diagnosed and serviced complex vehicles.
Automotive Technician
Everrett H. Corson Inc.
01.1983 - 05.1996
- Promoted from an entry level to a lead technician through proficiency in automotive mechanics and outstanding job performance.
Education
Vocational Diploma in Auto Mechanics -
Cape Cod Regional Technical High School
Harwich, MA06.1983
Skills
Factory Training
- Drivability and Engine Performance
- Electrical Systems
- Automatic and Manual Transmissions
- Drive Axels and Transfer Cases
- Heating and Air conditioning / Recovery systems
- Engine Repair
- Brakes / ABS
- Air Bag
Additional Skills
- Versatile in HD equipment
- Tow truck driving
- Commercial plowing
- Records Organization and Management
- Employee Management
- Customer Loyalty
- Workflow Schedules
- Vendor Supervision
Certification
- ASE Master Automotive Technician
- I-Car Certified Gold Mechanic
- I-Car Certified Gold Safety & Pollution
- Chrysler Motors Master Technician
- NH State Inspection Certified
Timeline
Automotive Shop Manager
Weston Auto Body
04.2009 - Current
Automotive Technician
Miller CPDJ - Chevrolet & Buick
12.1996 - 03.2009
Automotive Technician
Lakes Region Chrysler Jeep
06.1996 - 11.1996
Automotive Technician
Everrett H. Corson Inc.
01.1983 - 05.1996
Vocational Diploma in Auto Mechanics -
Cape Cod Regional Technical High School
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