Dale Hernandez Juedes
Tomahawk,WI
Summary
Motivated business professional bringing 20+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Owner/Operator
DAJU, LLC
11.2022 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Employed prompt decision-making and in-depth research to resolve issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
General Manager
Sickler Group
08.2020 - 11.2022
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Assistant Store Director
Trigs Grocery Store
12.2019 - 08.2020
- Supervised employees and different store departments.
- Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
- Responded to customer complaints and comments.
- Reported problems with employees, products or service to store manager.
- Double-checked product pricing and displays.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
Grocery Manager
Trigs Grocery Store
09.2018 - 12.2019
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Performed key tasks to promote inviting grocery store appearance.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Quality Control Manager
Nelson's County Market
09.2018 - 12.2018
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
General Manager
Wisconsin Hospitality Group LLC
05.2017 - 07.2017
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Assisted in recruiting, hiring and training of team members.
Receiving Clerk
Runnings Farm And Fleet
03.2016 - 05.2017
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Properly labeled and stored goods in safe area to provide identification and avoid losses.
- Monitored and managed stock levels of goods to verify availability of products.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Department Manager
Menards
08.2015 - 02.2016
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
Education
Associate of Arts - Music And Video Entertainment
Career Institute of Florida
Miami, FL08.1991
High School Diploma -
Tomahawk High School
Tomahawk, WI05.1989
Skills
- Small Business Operations
- Financial Reporting
- Operations Management
- Sales Tactics
- Inventory Control
- Personnel Management
- Employee Training
- Employee Development
- Business Development
- Business Planning
- Start-Up Operations
- Staff Hiring
- Attention to Detail
Certification
- Forklift Training
Timeline
Business Owner/Operator
DAJU, LLC
11.2022 - Current
General Manager
Sickler Group
08.2020 - 11.2022
Assistant Store Director
Trigs Grocery Store
12.2019 - 08.2020
Grocery Manager
Trigs Grocery Store
09.2018 - 12.2019
Quality Control Manager
Nelson's County Market
09.2018 - 12.2018
General Manager
Wisconsin Hospitality Group LLC
05.2017 - 07.2017
Receiving Clerk
Runnings Farm And Fleet
03.2016 - 05.2017
Department Manager
Menards
08.2015 - 02.2016
Associate of Arts - Music And Video Entertainment
Career Institute of Florida
High School Diploma -
Tomahawk High School
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