Dale Irving

Work History

Seacoast Mental Health Center

08.2021 - Current

Reviewed patient diagnosis codes to verify accuracy and completeness.
Delivered timely and accurate charge submissions.
Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Communicated with insurance providers to resolve denied claims and resubmitted.
Adhered to established standards to safeguard patients' health information.
Updated patient information and copied ro medical records department .
Liaised between patients, insurance companies, and billing office.
Verified insurance of patients to determine eligibility.
Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Responded to customer concerns and questions on daily basis.
Collaborated with customers to resolve disputes.
Handled account payments and provided information regarding outstanding balances.

PainCare Center

04.2001 - 12.2021

Reviewed patient diagnosis codes to verify accuracy and completeness.
Collected payments and applied to patient accounts.
Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Communicated with insurance providers to resolve denied claims and resubmitted.
Adhered to established standards to safeguard patients' health information.
Filed and updated patient information and medical records.
Liaised between patients, insurance companies, and billing office.
Verified insurance of patients to determine eligibility.
Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Processed payment via telephone and in person with focus on accuracy and efficiency.
Monitored outstanding invoices and performed collections duties.
Responded to customer concerns and questions on daily basis.
Collaborated with customers to resolve disputes.
Utilized various software programs to process customer payments.

Healing Arts Center For Massage & Wellness

04.2003 - 12.2005

Reviewed patient diagnosis codes to verify accuracy and completeness.
Delivered timely and accurate charge submissions.
Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Communicated with insurance providers to resolve denied claims and resubmitted.
Adhered to established standards to safeguard patients' health information.
Updated patient information and copied ro medical records department .
Liaised between patients, insurance companies, and billing office.
Verified insurance of patients to determine eligibility.
Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
Responded to customer concerns and questions on daily basis.
Collaborated with customers to resolve disputes.
Handled account payments and provided information regarding outstanding balances.