Dale Jankowski
Tampa,FL
Summary
Experienced Assistant Deli Manager-Candidate with a history of success in retail food service. Demonstrated skills include inventory management, customer service, and staff supervision. Strong ability to maintain high standards of cleanliness and quality control. Proven track record of enhancing operations through effective team leadership and process improvements.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant Deli Manager-Candidate
Publix Grocery
Tampa, FL
12.2021 - Current
- Supervised deli staff, ensuring proper customer service and food safety practices were followed.
- Conducted daily inventory of products to ensure sufficient stock levels and communicated any shortages to the Deli Manager.
- Provided training for new deli team members on all aspects of the deli operation including product knowledge, customer service, equipment usage and sanitation standards.
- Developed weekly schedules for deli staff in order to maintain adequate staffing while controlling labor costs.
Insurance Team Leader
Ensure Health
Davie, FL
06.2021 - 02.2024
- Provided guidance and mentorship to team members on insurance related topics.
- Monitored daily performance of the team against established goals.
- Created monthly reports detailing team progress and results.
- Developed strategies for improving customer service quality and efficiency.
Insurance Team Leader
Assurance
Hollywood , FL
08.2017 - 12.2021
- Provided guidance and mentorship to team members on insurance related topics.
- Monitored daily performance of the team against established goals.
- Resolved escalated customer complaints through effective problem solving skills.
- Upsold products to policyholders and potential new clients.
Escrow Analyst
Select Portfolio Servicing
Salt Lake City, UT
11.2001 - 07.2012
- Managed all aspects of the Insurance and Tax escrow process to ensure the lender was protected throughout the life of the loan.
- Compiled monthly, quarterly, and annual reports for the lenders, showing the accuracy of the disbursements and adjusting for next year amounts.
- Performed ad hoc reporting as requested by senior management and lenders.
Education
Bachelor of Arts - Economics And Finance
The University of Texas At Dallas
Richardson, TX08-1993
Skills
- Customer Engagement
- Communication abilities
- Employee Coaching
- Task Delegation
- Customer Service
- Health and Safety Regulations
- Waste Reduction
- Employee Supervision
- Inventory Management
- Sanitation Standards
- Food Safety Compliance
- Profit and loss
- Food Preparation
- Budgeting and cost control
- Scheduling Coordination
Accomplishments
- Graduated Cum Laude. GPA 3.71
- Father of 5 children, Foster Parent to nearly 100 youths.
Certification
- 215 Insurance License
Timeline
Assistant Deli Manager-Candidate
Publix Grocery
12.2021 - Current
Insurance Team Leader
Ensure Health
06.2021 - 02.2024
Insurance Team Leader
Assurance
08.2017 - 12.2021
Escrow Analyst
Select Portfolio Servicing
11.2001 - 07.2012
- 215 Insurance License
Bachelor of Arts - Economics And Finance
The University of Texas At Dallas
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